Over 12 Years of Professional Experience in Information Technology, Project Management, Operations,
Maintenance, Support & Procurement in the Public & Private Sector.
Project Initiating, Planning, Execution, Monitoring & Control to Closure which includes Scope Time, Quality,.
Comprehensive experience in planning, end-to-end IT infrastructure, concept building & designing different IT
projects, Human Resource, Administration, Communication, Risk, and Procurement Management.
Costing, budgeting, scheduling, team building, mentoring, making assessments and facilitating in decision
making.
Analysing business proposals & Planning Business Needs.
Experience in Tndering Process.
Preparing Project Documentations (PC-I&II, RFP & Tender/ Bidding Documents).
Professional Reporting Skills (Writing & Presenting).
SLA Management.
Experience in Pre-sale & Post-sale support to the sales team.
Organizing & Managing the Project Activities and conducting Training.
Implement Key Performance Indicators (KPI) for projects and staff.
Work effectively (managing & coordinating) with vendors.
Design & maintenance of network infrastructure and manage the devices.
Monitor and sustain LAN/WAN-based environment, Switching, VLANs, Routing protocols, and ACLs.
Installation, administration and troubleshooting of server & clients on Microsoft Platform.
Ability to perform quick diagnosis and analysis of network problems and designs.
MS Servers 2008, 2012, DC, DNS, DHCP, WDS, Web Server IIS, Print Server, File Server, ISA & Anti-Virus.
Managing IP Cameras and PABX for communication.
Virtualization such as Microsoft Hyper-V, VMware and ESXi Servers & VSphere.
MS Project & MS Office (Word/Excel/PowerPoint), Visio, SQL Server 2008, and Database Management.
Flexible Teacher and Master Trainer.
Incharge PCOs in Punjab Jails and Complaint Management & Monitoring Cell at Inspectorate of Prisons Punjab.
Successfully Established, Implementation, Managing and Supervision all IT-based Projects i.e.
* Prisons Call Shops (PCOs Callshops telephone system) Phase-I,II&III,
* Prisons Complaint Management & Monitoring Cell (PCM&MC),
* Prisons CCTV Surveillance System, Video Links with IT Gadgetries Phase-I,II&III and
* Prisons Management Information System (PMIS) Phase-I in Punjab Prisons.
Member of Executive Committee of Punjab Prisons Foundation.
Member of Procurement & Recruitment Committees.
Technical Member of Committees for Installation & Evaluation of PCOs, PCM&MC, PMIS, Mobile Jammers and
CCTV Surveillance System, Video links projects in Punjab Prisons.
Attending project meetings with internal & external committees.
Managing Project Funds, Procurement and Quality Control.
Requirements Analysis, Costing, Budgeting, Project Scheduling, Team Building, Mentoring, acquisition and
deployment of IT hardware & software through the Prisons Department.
RFP Preparation for Project implementation and expansion.
Expert in documentation, Preparation of Tender & Bidding Documents.
Expert in Procurement as per PPRA rules.
Responsible for smooth execution and completion of projects.
Technical report writing and Analysing all technical & financial reports/ proposals.
Managing LAN/WAN network, PABX & Windows Server environment.
Supervising all operational tasks & issues of projects and their supporting staff.
Operation & Maintenance of Service Level Agreements (SLA).
Work effectively with all staff members and coordinate for resolving technical faults & issues.
Managing, handling and coordinating with Vendors like Wateen, PTCL, NRTC, GCS, PITB, Redtone, IP-TEL, HBs,
ZAN & etc. for multiple projects & services.
Development and technical training of staff.
Manage and supervision of IT (Network/System) infrastructure consisting of 60 plus nodes and other network activities including hardware, software, system configuration.
Managed of LAN, VLans, Wireless devices and administration of MS Windows based server’s operating systems.
Installation, configuration and maintenance of hardware/software of servers, laptops, desktop computers, MACs, network printers, Bandwidth splitting, Third party applications, virus protection software, software upgrading.
Implemented Virtualization computing including VMware, VSphere 5.0, ESXi & Hyper-V.
Installed and managed DC, DNS, DHCP, File Server, Print Server & Web Server IIS.
Maintained and configured Outlook Mail and mail backups & restores.
Managed SQL Server databases backups and maintenance using SQL Server Maintenance plans.
Implemented and maintained backup and disaster recovery solutions using external/internal backup servers.
Diagnosed, troubleshoot and resolve network and system problems, application problems and upgrade replace defective components when necessary & resource optimization as required and also Confer with network users about how to solve existing system problems.
Procured IT hardware, software and maintenance products and services.
Produced daily activity reports and official applications backup reports to the higher management.
Assistant Project Manager (05.01.2011 to 05.04.2013):
Managed IT (Network) teams.
Responsible for IT/Data Network Wing supervision which included monitor and sustain LAN/WAN based environment, setting up IT infrastructure and provide backup support to all IT resources remotely and on site.
Delivering and implementing the projects as per scheduled deadlines; extending post-implementation and maintenance support to the technical support team and client.
Provided advanced pre-sales and post-sales support to Apollo sales team.
Prepared and control IT budget and expenditures.
Maintained records and documentation for IT networks projects.
Managed the acquisition, distribution, relocation, repair, maintenance and control of all the hardware on the inventory of IT Department.
Team management according to projects, moving of vehicles for resolving issues or deployment.
Purchased and Quality control of all IT related equipment.
Network Engineer (25.03.2010 to 04.01.2011):
Basic Installation & Configuration of Switches and Routers (Cisco, Juniper & Nortel).
Hands on experience of networking equipment i.e. Juniper EX2200 & EX4200 L3 switches, Cisco 2900, 3500, 3700 series switches & Cisco 2811 series routers.
Network Maintenance, Diagnose, Troubleshoot and resolve network problems.
Up-gradation of IOS and JUNOS in devices.
Provided support to end user and customer for resolving, troubleshooting in network problems either directly on site or via telephone calls.
Managed and Troubleshoot of company’s LAN/WAN environment.
Install and provide secure Wifi facility throughout the office on desktop system, cell phones & laptops for internet.
Managed and supervised technical issues related to hardware, peripherals, printers, scanners & software maintenance & up gradation.
Installation, testing, maintenance, documentation and support of IT Infrastructure, both hardware and software.
Managed the MS Outlook accounts on end user computer systems.
Internee in Network and Data Center, United Bank Limited RHQ Lahore in Network Operations (WAN).
• Looking after WAN Core Operations at UBL RHQ Lahore.
• Provided PC & System Support & and Troubleshooting for all its departments within the UBL RHQ building.
• Network Monitored using (NMS – WhatsApp Gold) for its all branches.
• Maintain Network Connectivity between all its nodes.
• Branches connectivity using DXX, BRI, PRI, DSL & Wimax.
• Identify and resolve all technical problems.