概要

Have more then 15 years of Customer services, Public relation, Administration and Operations experience with different multinational organizations, During this spam of time I have developed set of skills in Project management, peoples management, time and stress management, administrative, operations and support skills, leadership skills, communication and problem solving skills. 


项目

Kiosk implementation on regional level

工作经历

公司标识
Manager Administration
Premier Group of Companies
Dec 2022 - 代表 | Karachi, Pakistan

Supervising and managing the day-to-day administrative operations of the organization, ensuring smooth functioning and efficiency. -Managing and providing guidance to administrative staff, including hiring, training, assigning tasks, setting performance goals, conducting performance evaluations, and addressing any performance issues or conflicts that arise.-Developing and implementing administrative policies, procedures, and guidelines to ensure consistency, compliance, and adherence to best practices.-Budgeting and Expense Control.-Serving as a liaison between different departments, senior management, and external stakeholders. Facilitating effective communication channels, coordinating meetings, conferences.-Recordkeeping and Documentation.-Project Management.-Ensuring compliance with applicable laws, regulations, and internal policies across administrative functions.

公司标识
Manager Admin.
Razaque Steels Pvt Ltd.
Oct 2020 - Dec 2022 | Karachi, Pakistan


To assist yard / warehouse management in respect of all operational and administrative issues.
Monitor and assist all documentation regarding Govt. policies like SESSSI, EOBI, Labour Dept. And deal with their annual audits.
Make sure all payment vouchers, medical bills, petty cash vouchers, fuel bills are genuine and proper.
Audit petty cash and Emergency funds on regular basics.
Help admin and HR officers in their daily tasks.
Ensure security of Factory and Warehouse.
Help in recruitment, training and Development.
Complete all tasks assigns by Directors.
Making all records of purchases.
Looking after health and safety issues of workers.
Looking after all utilities bills like KE and SSCG bills and follow-up of all cases.
Meetings with SITE association regarding issues and updates.
Looking after all insurance matters.
Looking after maintenances of all company vehicles.
Making proper filing, both soft copy and hard copy.

公司标识
Admin and Insurance Officer
Thal limited (House of Habib Group)
Aug 2017 - Feb 2019 | Karachi, Pakistan

Looking after administrative issue along with dealing all Government Staff/Officials of Labour Division, EOBI, SESSI, on their visit. Looking for insurance of group assets, life, health, Marine and Fire insurance. Maintaining stock declaration report other adminstrative tasks detailed below.
• Responsible for managing general administration activities.
• Plan and coordinate administrative procedures and systems and devise ways to streamline processes.
• Liaison between administrative personnel and senior management, communicating needs and concerns.
• Provide technical and logistical support.
• Track stocks of office supplies and place orders when necessary.
• Dealing with administrative purchases.
• Mess management.
• Supervise administrative staff and divide responsibilities to ensure performance.
• Manage agendas/travel arrangements/appointments etc for the management.
• Responsible for the fleet management.
• Responsible for the Security management.

公司标识
Customer care and Operational executive
Wi-tribe Pakistan
Sep 2011 - Sep 2017 | Karachi, Pakistan

Worked as customer care and operatioanl executive. along with customer care done following things and achieved desired targets.
• Looking into retail business as well.
• Branch dismantling and maintaining legal documents and record of inventory.
• Responsible to perform the day to day processing of financial transactions and to ensure that transitions are maintained in effective, up to date and accurate manner.
• Managing the production of marketing materials, including leaflets, posters, flyers, newsletters, e-newsletters and DVDs.
• Organizing and attending events such as conferences, seminars, receptions and exhibitions.

公司标识
Customer Care Executive
Mobilink GSM
Sep 2007 - Aug 2011 | Karachi, Pakistan

• Effectively answer customers’ queries, provide solutions and satisfying them.
• Listening to teams calls on daily basis and provides feedback.
• Evaluating calls and discusses it with QA for reversals

学历

Shah Abdul Latif University
硕士, 艺术硕士学位, ‎
Economics
2020
Shah Abdul Latif University
学士, , B.Com‎
2003

技能

熟练 Admin Assistance
熟练 Administration Skills
熟练 Administrative Operations
熟练 Administrative Skills
熟练 Analytical Skills
中级 Appointment Dealing
初学者 BEST KNOWLEDGE ABOUT SUPPLIES
中级 Branch Support.
初学者 Certificate program on Service Excellece
熟练 Client Relation
熟练 Communication Skills
熟练 Coordination Abilities
熟练 Cusotmer Support
中级 CV Screening Skills
中级 Diploma in Labor law
熟练 Documents Maintenance Skills
熟练 EFFFICIENT IN COMPUTER SKILLS
中级 Email Etiquette
熟练 Employment Forms Processing
熟练 Excellent Time Management Skills
熟练 Expense Management
中级 Finance Working
中级 Fire and Safety Management
熟练 Fleet Management
中级 Flexible
熟练 Fluent in English
熟练 Fluent in Urdu
中级 Forms Processing
熟练 Fund Administration
熟练 Good Communication Skills
熟练 Government Liason
初学者 Graphic Desigining Skills
中级 Handling Assignments
熟练 Informtion Collection
熟练 Inspection Implementation
熟练 IT Support Responsibilities
熟练 Japanese & Korean Language Proficiency
熟练 Japanese Teaching
熟练 Leadership Collections Handling
熟练 Leadership Management
中级 Legal
中级 Legal Administration
熟练 Legal Affairs Management
熟练 Legal Issues Handling
熟练 Maintenance Management
熟练 Management
熟练 Management Skills
熟练 Mental Agility
熟练 Microsoft Excel
熟练 Microsoft Outlook

语言

初学者 俾路支语
熟练 信德语
熟练 乌尔都语
熟练 英语

关注的公司

Adnan 联系人

Zafar Iqbal
Zones IT Solutions (Pvt) Ltd.