To seek a challenging oriented position in a professionally managed firm where I can utilize my skills and qualification for the best benefits of organization.
Customer support responsible for dealing with customer needs, issues, and bug fixes Working on Network Analyzer tools e.g. Support Console, Nokia Motive, Seibel CRM LAN & WLAN network designing, configuration, System Administration and integration. Working in IT Service Desk for Analytical and problem-solving queries to users.
FIELD ENGINEER PUNJAB SAFE CITY AUTHORITIES, LAHORE (NOV 2018 TO JULY 2019) Design/Architect, implement, and maintain LAN networks (Department of Operation & Maintenance) Customer Support, troubleshoot & resolve issues -Huawei Routers (AR2240, AR550, AR530), Switches (2700) Site Alarms clearance status, resolving issues related hardware as well as software Managing implementation projects and delivery per service level agreements (SLAs
Customer support responsible for dealing with customer needs, issues, and bug fixes LAN & WLAN network designing, configuration, and integration. Configured, maintained, and troubleshoot LAN networks (CISCO 2960 Switches & 2900 Routers).