·         By establishing strong rapport and fostering professional relationships with staff members, strategically designed procedures, schedules, priorities, and programs were implemented to effectively accomplish audit objectives and goals. This approach ensured seamless coordination, enhanced collaboration, and facilitated a cohesive working environment conducive to achieving desired outcomes.
·         Implemented strategic measures to streamline the reporting system, transitioning the quarterly reporting package from Excel to MS Access Database, significantly reducing company time and enhancing efficiency.
·         Provided direct oversight to a high-performance team consisting of 2 audit analysts, while also indirectly managing 6 other professionals, ensuring optimal coordination and driving collective success.

Conducted comprehensive skill mapping and competency analysis across various levels to identify training needs for specific positions. Developed and executed talent attraction strategies promptly, addressing both immediate and projected recruitment priorities of the organization.

Successfully introduced and deployed an efficient HRMS system, integrating key HR data. Demonstrated strong leadership by implementing streamlined leave management systems, significantly boosting morale and fostering high employee retention rates.
Enhanced employee well-being and work-life balance, developed, customized, and gained approval for a policy on leave encashment as a terminal benefit. Encouraged staff to utilize their annual leaves for personal rejuvenation rather than solely for encashment, fostering a healthy and rejuvenated workforce.
Demonstrated strategic leadership by orchestrating all essential factors to propose and successfully implement online recruitment solutions. Ensured fair compensation by providing teachers with salaries on a pro-rata basis.
Served duties as a strategic overlay to revamped annual appraisals and monitored performance, highlighted individual training needs, analyzed gaps, and ensured training plans were made specific to NGO.
Initiated entertainment budget for staff as annual retreats that enhanced team-building skills among employees.
As a key liaison between employees and the CEO, played a pivotal role in gathering and reporting employees' feedback on new and revised HR policies. Demonstrated effective leadership by efficiently rewriting the policies after consulting with a lawyer, ensuring legal compliance, and fostering employee satisfaction.
Planned and organized targeted training programs for staff, including specialized training for NGOs and professional development workshops such as Franklin Covey. Contributed to capacity-building efforts, equipping employees with valuable skills and knowledge.

Key Achievements:

Achieved significant cost reduction of approximately 60% in leave encashment expenses and reduced routine workloads by 75%. Efficiently improved case management for 70% of employees by successfully implementing and administering an HRMS (Human Resource Management System).
Implemented employment structure and reduced teacher’s turnover by 25%; effectively saved 50% employee recruitment turnaround time by utilizing online recruitment solutions; introduced entertainment budget
Adeptly reintroduced annual appraisals as no annual appraisals were carried out for last 5 years

Coordinated with Global Head Marketing and Service Quality of MARS Food services, providing progress updates on new equipment. Managed unemployment hearings, investigations, separations, and grievances effectively.

Designed a performance appraisal system, enabling identification of high achievers and employees in need of training and capacity building. Developed an employee handbook and crafted job descriptions to enhance organizational clarity and structure.
Exhibited strong leadership by developing a robust strategy to fortify the organization's infrastructure in a dynamic environment. Effectively planned and coordinated customer concerns, questions, and feedback, while conducting thorough customer analysis to drive customer satisfaction and organizational growth.
Led HR operations encompassing employee relations, counseling, annual budgeting, payroll, and benefits administration. Managed office functions such as relocation and renovations, optimizing resource utilization and contributing to overall effectiveness and efficiency.

Key Achievements:

Built the human resource department from scratch to a fully decentralized business and improved the organization value and image; the only rice processing facility in area to have an HR department
Successfully obtained ISO 22000 certification by diligently implementing the necessary tools, policies, and procedures, and adhering to industry best practices with a strong commitment to quality and safety standards.
Spearheaded the SEDEX Audit (Suppliers Ethical Data Exchange) and achieved the esteemed recognition of being awarded the RPL certification for SEDEX, affirming the organization's commitment to ethical and responsible practices in the supply chain.
Demonstrated strategic leadership by consolidating the entire project into a single facility, resulting in cost reduction, improved production control, and streamlined management. Achieved a remarkable increase in rice production from 800 tons to 7,000 tons, optimizing operational efficiency and driving substantial growth.

Conducted extensive training on employee relations and loan issues based on bank and SBP policies for staff at all management levels. Traveled to 26 offices to train loan officers and administrative staff on system functionality.

Managed end-to-end job application processes, including screening and scheduling interviews. Oversaw HR support staff, providing mentorship, coaching, and professional development opportunities to help them progress in their careers.
Provided excellent customer service by promptly addressing inquiries and supporting staff. Conducted thorough evaluations of loan applications and accompanying documentation to ensure compliance with State Bank of Pakistan (SBP) policies and determine creditworthiness.

Key Achievements:

Managed 80% of all investigations regarding employee loans; created and developed a brand-new staff loans department and earned a name by recovering delinquent loans as well as having the lowest audit objections
Improved loan applications, and documentation procedures and informed applicants for requirements; rejected loans by explaining deficiencies to applicants and upheld customer confidence by keeping loan data confidential.