概要

Seeking a career in the field of reception operation services in a reputed or organization, to utilize my existing knowledge skills to become the valuable asset for company in the long term and to develop my career and excel in the related field.

工作经历

公司标识
Shift Incharge
Masoom's Pancake Lounge
Mar 2019 - 代表 | Lahore, Pakistan

Working as shift in charge

公司标识
cashier
zehra and company (masoom's pan cake lounge)
Oct 2018 - 代表 | Lahore, Pakistan

i am doing work as a cashier and other services. i am also playing the role of manager. manage the product , customer handling, cash handling and maintain hygiene. some main responsibilities are given below:
1.Receive payment by cash, check, credit cards, vouchers, or automatic debits.
2.Issue receipts, refunds, credits, or change due to customers.
3.Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
4.Greet customers entering establishments.
5.Maintain clean and orderly checkout areas.
6.Resolve customer complaints.
7.Answer customers' questions, and provide information on procedures or policies.
8.Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities.
9.Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
10.Establishes strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes.

公司标识
Hotel Industry
Hashoo Foundation
Apr 2018 - Sep 2018 | Lahore, Pakistan

1. Performing office duties.
2. Assisting other professionals.
3. Responding to company queries.
4. Meeting with other groups of the same organisation.
5. Creating reports.

学历

Virtual University of Pakistan
学士, 理工学士, B.Sc maths stat economics‎
Economics
CGPA 3.6/4
2018
Hashoo Foundation
大专, Reception Operation Services‎
Communication, Check-in Guests, Take Bookings
Completed
2018
City and guilds international
大专, Reception Operation Services‎
reception operation services
Completed
2018

技能

初学者 Complaint Management
初学者 Conservation Awareness
初学者 Handling Assignments
初学者 Reception Opertions
中级 Scale Management
中级 Selling Capabilities
初学者 Turbine Monitoring

语言

中级 乌尔都语
中级 英语

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