Wilcare(Wilshire Labs (Pvt) Ltd) Lahore
since April 2019
Executive Secretary & QI Executive (additional role)
Providing support service for the Medical Director\'s daily schedule, calendar management, emails and coordinating and collating all relevant paperwork.
Coordinating with travel agents for MD\'s tickets reservation and visa application process.
Coordinating and making all necessary arrangements for travelling to any international event in which company employees would be participating.
Working as Coordinator regulatory affairs for BABE (Bio-availability Bio-equivalence), CTS & CRO projects.
Ensure the smooth and timely flow of information within outside the organization and communicate it properly through emails and follow up as assigned and directed by MD.
 To prepare meeting schedules and agendas of MD by sending Google entry and following up. Also intimate concerned departments for preparation and send invitation accordingly.
Provide word-processing and secretarial support to MD by preparing confidential and sensitive documents as and when required by MD.
Take and transcribe dictation through minutes of meeting and following up accordingly.
To Share the MOMs to MD timely and then relay directives, instructions and assignment with relevant departments Heads and other related staff members as and when required.
To coordinate for office management activities with the staff members of WilCare and Wilshire.
 Determine matter of top priority and handle accordingly.
 Make sure to receive, send and follow up all the couriers/post of MD and also to handover things physically as and when required.
Establish good working relationship and collaborative arrangement with head of departments and other employees to help and achieve the goals of the organization.
To provide a confidential and efficient filing system for the director and his offices, including personal files in line with company procedures and data protection, as well as ensuring implementation and compliance of company policies decided by the management.
QI Executive (additional role)
Inbound/Outbound Calls audits for quality assurance.
Ensure adherence of SOPs
Random audit of Medical Examination department
Collecting ,filing ,compiling and preparing month reports of feedback forms data
 Investigates serious complaints, making SIO, investigation reports and providing the solution
Managing WeCare (Charity) program independently
Preparing SOPs as and when required

Chemical recovery plant

Soapery department op1