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概要
High‐performing, strategic‐thinker with over years of combined work experience
To be the part of an enthusiastic work environment, where I can use my technical skills to accomplish organizational goals.Exceptional organizational skills to keep track of thousands of products without a single one getting misplaced. Keen eye for detail to locate areas of improvement..I have always strive to achieve the highest standard possible at any given task and in any given situation. I am accustomed to working in challenging and fast paced environment particularly when dealing with multiple projects at the same time.
工作经历
Consumer Sales and Support Officer - CSSO (Auto)
1. Providing customer support being available to answer customer inquiries and providing assistance during the auto loan application process.2. Educating customers providing customers with accurate and up-to-date information on available loan options, interest rates, repayment periods, and any related fees or charges.3. Evaluating loan applications Analyzing and determining the creditworthiness of loan applicants based on factors such as credit history, income, employment history, and debt-to-income ratio.4. Negotiating loan terms Collaborating with customers to negotiate loan terms that are favorable for both parties, including interest rates, repayment periods, and any other related costs.5. Documenting loan transactions Recording customer and loan information into relevant banking systems, processing loan agreements, maintaining accurate records, and following up with customers as necessary.6. Resolving customer issues Addressing customer complaints, helping to resolve any issues that arise during the loan application process, and communicating with management as necessary.
Processor - Auto Loan Department
1. Reviewing loan applications Obtain loan applications from sales department, and analyze them for completeness, accuracy, and compliance with bank policies and regulations.2. Verifying financial information Ensure that all financial information provided by the borrower is accurate and complete by verifying income, credit history, employment status, and other related data.3. Evaluating loan data Use loan underwriting standards to evaluate and assess loan risk and to determine if the loan is feasible.4. Updating loan status Update loan progress in the bank's computer system, ensuring all relevant parties are kept informed and the appropriate documentation is generated.5. Resolving any issues address discrepancies and issues related to loan applications and resolve them in a timely manner.
Internship (Human Resource Department)
1- Mails management on daily bases
2- Making records of New hiring and update record of existing employees
3- Manage recruitment database.
