I believe that we can do any thing if we put our interest or effort on it. I have a 6 years working experience in the field of customer service. I have guts to learn thing quickly.
Develop strategic relationships with key accounts.
Build, maintain and track a robust sales pipeline of high-quality prospects.
Oversee account management and support business leads.
Identify and pursue new sales opportunities.
Enhance account volume and profitability within budget.
Stay up-to-date with new product features and market trends.
Suggest innovative ideas to increase sales and improve customer experience.
Perform other tasks as assigned by the company.
Preparing Cash management report as per State Bank of Pakistan guidelines.
Ensuring that the cashier team is following accounting principles, safety procedures and customers service standards.
Performing efficiently bank deposits and withdrawals according to banking procedures.
Maintaining a positive work environment and rating performance of the team.
Generating accurate and concise till reports for each register.
Sorting of local and foreign currency cash as per State Bank of Pakistan guidelines.
Efficiently handling front – End activities.
Taking parts in Islamic Shariah Sessions.
Handling communications and corporate affairs.
Planning and implementing strategic changes to improve services delivery.
Managing conveyance schedules of clinical and administrative staffs.
Dealings with customers complaints and issues.
Managing premises, Cleanings, pottering and security.
Prepare Front officers monthly working schedules.
Initiate purchase requisitions, supplies and equipment on monthly basis.
Prepare memorandums of new Doctors Joinings.
Managing new admission activities according to policies.
Managing cash related activities.
Take care of all administrative work.
Maintain Patients Record and documentations.
Maintain weekly schedules of employees.
Handle and screen telephone calls, routine mails, and reallocate as required.
Manage front office operations.