概要

To apply my IT knowledge and skills in a growth oriented organization and working towards organization’s goal to serve the organization and IT sector more progressively

项目

University Projects

工作经历

公司标识
Customer support executive
Mindbridge Pvt. Ltd.
Dec 2020 - 代表 | Lahore, Pakistan

Webchat Customer support

公司标识
Backup supervisor
Ibex Global
May 2020 - 代表 | Lahore, Pakistan

I Have worked with Ibex GLOBAL as a backup supervisor with the team Web-chat dealing the customer's issue on live chat.

公司标识
Customer support executive
Ibex Global
Jan 2020 - 代表 | Lahore, Pakistan

I have worked with Ibex GLOBAL as an customer support executive (Web-chat) Having experience in Chat customer support In English and urdu.

公司标识
Customer Support Executive
Systems Ltd
Apr 2021 - Oct 2023 | Lahore, Pakistan

Enter Description

公司标识
Data Entry Operator
wietek consultants
Jan 2018 - Dec 2019 | Lahore, Pakistan

I've worked as a Data entry operator

学历

University of Central Punjab (UCP)
学士, 技术学士, ADP-IT‎
Computer Science, Database Management System, Programming
CGPA 3.1/4
2017
BISE
中级/A级, 计算机科学学生, ICS‎
Computer Science
所占比重 59%
2015
BISE
大学入学/0级, 科学, science‎
Computer Science
等级 B
2013

技能

中级 Typing.
熟练 Analytical Skills
中级 Answering Inquiries
熟练 C Problem Solving
熟练 Call Handling
熟练 Cash Handling
熟练 Chat Hanlding
熟练 Chat Support
熟练 Chat Support Skills
熟练 Client Dealing
中级 Client Dealing 
熟练 Client Relationship Management
中级 Cloud Computing Knowledge
中级 Community Networking
熟练 Configuration Switches
中级 Conservation Awareness
中级 Control Room Operations Handling
熟练 Convincing Skills
熟练 Cooordination Skills
初学者 Coordination Skillss
初学者 Corporate Sales Management
中级 Credit Collection Recovery
熟练 Customer Acquisition Skills
熟练 Customer Care Representation
熟练 Customer Contact Skills
熟练 Customer Relations Management
中级 Customer Relationship Management
熟练 Customer Satisfaction Management
熟练 Customer Service
熟练 Customer Service Representation
熟练 Customer Service Skills
熟练 Customer Services
熟练 Customer Services Handling
熟练 Customer Support Representative
熟练 Data Comparison
初学者 Data Distribution Analysis
熟练 Data Entry Operations
初学者 Data Extraction
熟练 Data Management
初学者 Data Mining
熟练 Data Processing
初学者 Data Research
初学者 Database Management
中级 Database Management 
熟练 Debit Collection
熟练 Debt Collection and Recovery
熟练 DVR Configuration
熟练 Email List Management
熟练 End to End Sales
熟练 Event Coordination

语言

熟练 乌尔都语
中级 英语