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概要
-Marketing Executive well versed in managing customer relationships. Ensures that customer experiences are enhanced with appropriate and reliable product education, timely communication, and assistance in marketing business needs
-My core focus is in brand activation, social media marketin, consumer/market analysis, digital and conventional marketing programs
-Have 2 years of experience as client services executive for well reputed brands such as L'Oreal, Pel Electronics, GSK, Equator Stores, Ismails Clothing, Footlib, Firdous, Celeste
-Mapping buyer personas, identify the appropriate marketing campaigns and planning implementations for various social media platforms such as Instagram, Twitter, Facebook and Pinterest
-Content writing and blogging on various topics with appropriate keyword targeting
-Identifying and analyzing appropriate solutions for marketing. Developing strategies to increase market shares
-Analyze KPIs to ensure that the marketing campaigns adhere to the companys performance
工作经历
Key Accounts Executive
Liason between clients and the internal team
Communicating with the client and ensuring timely delivery of products and prompt after sales support
Providing solutions to the clients depending on their needs through giving them product knowledge and consultancy
Building, maintaining relationships with existing clients and increasing the portfolio of clients
Sharing new product knowledge with clients regularly
Key Accounts Executive
Supervising and managing BA program for the client LOreal through coordinators and supervisors
Manage a team of program coordinators and supervisors
On boarding processes of Beauty Advisors in compliance to the profile required by the client LOral
Ensuring in time reporting, daily update of BA program and National Sales Tracking
Conducting meetings with team coordinators and supervisors in order to identify the challenges affecting team performance, and reforming the strategy accordingly
Planning and executing short term activities for the client
Preparing quarterly performance and consumer promotion presentations for LOreal
Coordination with the client to carry out required tasks and resolve hurdles
Client Services Executive
Liaison between the client and the internal project stakeholders
Designing social media campaigns according to the clients digital marketing needs
Coordinate contract life cycle internally/externally, i.e. costing and proposal submission
Communicating the brief to the internal team
Heading the creative content and coordinating with the design department for execution
Communicating to the client the progress of the social media campaigns
Follow up on the invoices and payments with the clients
Client Servicing Executive
8.Liaison between the client and the internal project stakeholders
9.Assist clients in analyzing the Product life cycle (PLC)s for their products in order to determine the appropriate media/marketing solutions for the business needs.
10.Coordinate contract life cycle internally/externally, i.e. costing and proposal submission
11.Involved in hiring and assessment processes for project resources
12.Follow up with the internal team on fabrications
13.Management of the Business as usual (BAU) activities for ongoing activities and reporting to project/product stakeholders
