Operation Duties
CMS
Cash management strategy.Received and paid to costumers within limited time accurately.Inward clearing remittance & outward clearing.Inter Branch banking.Bills received electrical, SNGP ptcl etc.Cash book maintenancePetty cash managementATM replanishmet.
Department Operation
Duty
Work with Flexcube core banking software
1.Customer Quick Account Opening (Current/Saving/Assan Current/Assan Savings/Loan) with obtaining all accurate and complete documents (as devised in Operations Manual & SBP Prudential Regulations). At the EOD, AOF and documents are to be sent to CPU with checklist. Record in shape of a report to be maintained.
Provide friendly and responsive customer service by using excellent customer service skills
2. Obtain Customer Accounts Maintenance documents , after signature verifications (and other) forwarded to CPU.
3. Backup of Teller.
4. Issuance of Cheque Books/ATM to customers/shredding & maintain relevant registers.
5. Reply customer enquiries relative to products, procedures, profit/M-up rates, or refer to concerned staff for action
6. Ss.card & ATM card availability & record keeping as per sop.
7. Maintain the record of G.cheque's as per sop.
8. Dormancy remove/activate.