概要


  • Administration & Security Lead for Gul Ahmed (14th Oct 2019 up till now)

  • Administration & Security Supervisor for TRG (The Resource Group) Ibex Global (1st Jan 2018 till 13th Oct 2019)

  • Senior Supervisor Inbound for TRG (The Resource Group) in Telenor Campaign (1st Dec 2015 till 31st Dec 2017)

  • Acting Lead Supervisor Inbound for TRG (The Resource Group) in Telenor Campaign (Aug2015 –Dec 2015 )

  • Supervisor Inbound for TRG (The Resource Group) in Telenor Campaign (21st Dec 2013 till 30th Nov 2015)

  • Team Lead Inbound for TRG (The Resource Group) in Telenor Campaign (21st Aug 2013 till 20th Dec 2013)

  • Customer Relation Officer for TRG (The Resource Group) in Telenor Campaign (24th April 2011 till 20th Aug 2013)

  • Help Desk Officer for Telenor in Relacom (Sept 2010 till Jan 2011)


项目

Sales In Telenor

工作经历

公司标识
Administration & Security Lead
Gul Ahmed Textile Mills Limited
Oct 2019 - 代表 | Karachi, Pakistan


Manages all Administrative functions i.e. Housekeeping, Gardening, Fleet Management, Transportation, Event Management, vendor management, Travel Management, Fire and Safety, etc.
Long-term planning to create initiatives that further the company’s overall goals
Monitoring daily administrative activities of the staff according to the defined system and procedures of administration areas such as site acquisition and contracts, building maintenance, vendor management, fleet management, and handling government departments, maintaining facility & complete security & surveillance / discipline / decorum / protocol of corporate office, Arrangement of meetings and events / negotiating and renewing various contracts, managing vendor relationships, developing and overseeing office standards operating procedures, etc.
Maintains administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment.
Managing administration such as Canteen, housekeeping, Building Maintenance, security & surveillance system, coordination, receiving & delivery. Regular Coordination of activities and reports from all the group companies.

公司标识
Administration & Security Supervisor
IBEX Global
Jan 2018 - Oct 2020 | Karachi, Pakistan


Lead and manage administrative functions i.e. Housekeeping, Gardening, Fleet Management, Transportation, Event Management, Facilities Management, Hospitality Services, Vendor Management, Travel Management, HSSE, Fire, and Safety, etc
Provide entire administrative services to the company.
Arrangements of Tickets, Reservations at Hotels across the country.
Maintain and Control Janitorial Staff, Good House Keeping.
Responsible for the smooth operation of Canteen, Transportation (Fleet), Local Purchases, Negotiation with the Vendors and Tender Activities.   
Assists with the development and maintenance of safety & Fire training records to meet audit requirements.
Arrangements of VIP protocol and/or security cover for Expat/delegates movement.
Security guards management, random audits, and compliance monitoring.
Investigation through CCTV and action through Police station documents.

公司标识
Operation Senior Supervisor
TRG (The Resource Group) in Telenor Campaign
Aug 2013 - Dec 2017 | Karachi, Pakistan


Supervision of team, strategy planning
Micro managing at CSR level to ensure they perform to the fullest & they achieve their targets.
Currently looking after the Delta Center
Complete follow up on Reward & Recognition part of Telenor
Planning, supervision of the team, and developing methods in order to achieve progress that is in line with call center objectives and procedures.
Utilizing results of data mining to create administrative and planning strategies with the Supervisor team & Management team
Spearheading aims and aspirations of the team
Meeting all the targets which have been given by the Senior Management
Maintaining a high level of priorities concerning KPIs o Client interaction & making sure operations runs smoothly
Consistently performing in top 3 Supervisors for 2 years (among 28 Supervisor team)
5 times employee of the month
14 times Kitty money champion o Managed the team consisted of 20 agents
Team came 2nd in Telenor Campaign (TRG) twice in 3 months

学历

University of Karachi
学士, 贸易学士, B.Com‎
ACCOUNTING, STATISTICS & BUSINESS MATHS, ECONOMICS, BUSINESS COMMUNICATIONS& BUSINESS & INDUSTRIAL
所占比重 65%
2015

技能

熟练 Effective Planning
熟练 Scheduling Management
熟练 Admin Assistantce
熟练 Administration Skills
熟练 Administrative Management 
熟练 Aesthetic Procedures Knowledge
熟练 Analysis of Information
熟练 Analytic Thinking
熟练 Answering Inquiries
熟练 Catering Operation
熟练 Conflict Management
熟练 Conservation Awareness
熟练 Cooordination Skills
熟练 Corporate Counseling
熟练 Customer Oriented
初学者 Data Miniing
中级 Enforce Security
熟练 Fleet Management
熟练 Fleet Operations Management
熟练 Fostering Teamwork
熟练 General Maintenance
熟练 Guest House
熟练 Handling Assignments
熟练 House Keeping Skills
熟练 Inspection Implementation
熟练 IT Knowledge
熟练 Japanese & Korean Language Proficiency
熟练 Labor Laws
熟练 Maintenance Management
熟练 Manage Client Relationships
熟练 Monitor Hygiene
熟练 MS Office
熟练 Multitasking Skills
熟练 Negotiations
熟练 Office Coordination
熟练 Operational Tasks Handling
熟练 Operations Improvement
熟练 Operations Management
熟练 oral & Written
熟练 Oral Written and Communication
熟练 Organization Skills
熟练 Organizing Skills
熟练 People Management
熟练 Planning Skills
熟练 Plant Maintenance
熟练 Pleasant and welcoming personality
熟练 Presentation Design
熟练 Production Quality Monitoring
熟练 Project Management Plan
初学者 Proofreading

语言

熟练 英语
熟练 乌尔都语