概要

Grounded and solution-oriented Technical Resource with an experience of 2 years at an ISP. Adept at motivating self and others. Passionate about System Administration and Project Management.

项目

Bahria University VC Seminar
Webinar for Panelist for Women Health - Virtual Connect
Lahore Qalander PSL Live Streaming
Meezan Beverages PVT LTD
Live Hearing of Supreme Court of Pakistan via Video Conferencing
International Student Convention 2019

工作经历

公司标识
Network Support Engineer
COMSATS Internet Services
Feb 2018 - 代表 | Lahore, Pakistan

 1st & 2nd Level Technical Support to the clients
 Managing deployment, configuration & maintenance of Ubiquiti P2P and P2MP Wireless Devices.
 Ticket management
 Desktop troubleshooting (Windows, macOS, Microsoft Office)
 Asset management ensuring all IT equipment is logged and accounted for
 Inductions and Training Introducing the IT systems to new employees and training users when required
 Proactive documentation relating to client infrastructure and general troubleshooting etc.
 Support and deployment of IT Infrastructure at NOC (Data Centre)
 Managing Support and deployment of client-based hardware - Workstation / Laptop / Tablet Support.
 Managing LAN / WAN/WLAN / TCP-IP Network troubleshooting
 Network printer installations.
 Monitoring of Networks and Clients using MRTG & CACTI Tools.
 Desktop / Help Desk Support & Troubleshooting Problems
 Virtualization using VMWorkstation & Virtual Box
 Installation & Configuration of Windows Server 2008 R2, 2012, 2016 (Roles & Services: Active Directory, DNS Server, DHCP Server, Group Policy Management, etc.)
 Hands on working experience on Dell PowerEdge R710 & R720
 Configuration of RAID
 VMware ESXi Server, vSphere Client, (Installation & Configuration of Virtual Machines)
 Installing & Configuring iRedmail, Round Cube (web mail client).

公司标识
Field Support Engineer
COMSATS Internet Services
Aug 2017 - Jan 2018 | Lahore, Pakistan

▪ 1st & 2nd Level Technical Support to the clients
▪ Installation, configuration & maintenance of Ubiquiti P2P and P2MP Wireless Devices
▪ Entertaining queries regarding Domain registering & website hosting
▪ Research & Development

学历

National College of Business Administration & Economics (NCBA&E)
学士, 理工学士, Computer Science‎
Artificial Intelligence, Computer Networks and Communication, Mathematics
CGPA 3.5/4
2017
Punjab College
中级/A级, 理学院(工程预科), FSC Pre- Engineering‎
Physics, Chemistry, Mathematics
等级 B+
2013
St. Anthony's High School
大学入学/0级, 等级O, ‎
Physics, Chemistry, Mathematics
等级 B+
2011

技能

中级 1st & 2nd Level Technical Support
中级 Cacti- Monitoring of Networks & Servers
熟练 Configuration Switches
中级 Data Center Support
中级 Desktop Support Management
中级 Logitech VC Equipment Deployment
中级 Managing and configuring Email Server
中级 Managing and Deploying IT services
中级 Managing ubnt P2P & P2MP wireless device
中级 Polycom Video Conferencing Deployment
中级 Remote Administration
熟练 Support & deployment of client-based PCs
中级 Troubleshooting LAN / WAN / WLAN TCP/IP
熟练 Virtualization
中级 Windows Server 2012/2016 R2
中级 Wireshark