概要

We are responsible for ensuring that their company's customers receive an adequate level of service or help with their questions and concerns
acirccentInteract with customers to provide information in response to inquiries about products or services and to handle and resolve complaints.
acirccentHelp people decide what types of products or services would best suit their needs. They may even aid customers in completing purchases or transactions. Although the primary function of customer service representatives is not sales, some may spend time encouraging customers to purchase additional products or services

工作经历

公司标识
Project Manager
Mindbridge Pvt. Ltd.
Sep 2009 - 代表 | Lahore, Pakistan

公司标识
Telesales repersentative (TSR)
ovex
Feb 2007 - Sep 2007 | Lahore, Pakistan

学历

COMSATS Institute of Information Technology
硕士, 工商管理硕士学位, MBA‎
Sales & Marketing
CGPA 2.7/4
2007
University of the Punjab
学士, 工商管理学士学位, Bachelor of Business Administration‎
Marketing
1999

技能

中级 Call Center Development
熟练 Call Center Management
熟练 Call center start up
熟练 Campaign Management
熟练 Client Relations Skills
熟练 Computer/Technical Literacy
中级 Marketing
熟练 Sales Operations
熟练 Technical Understanding
熟练 Call Center Development
熟练 Conservation Awareness
熟练 Cooordination Skills
熟练 CRM Command
熟练 Operational Tasks Handling
熟练 Operations Process Improvement
熟练 Pursuing News Stories
熟练 Relations Management Skills
熟练 Representation Skills
熟练 Security Measures Implementation
熟练 Technical Management
熟练 عمليات خدمة العملاء

语言

熟练 英语

关注的公司

Majid 联系人

Mian Muhammad Mohsin
Mindbridge Pvt. Ltd.
Syed Husnain Haider
CureMD Research & Development
Raheel Ayaz
Beacon Homes Real Estate