I have multasking experience experience of more than 13 years in the field of Administration , office operations, Human resource services, events management, procurement, security , costing and budgeting, facilities management has been implemented.
Three mega projects have been completed through successfull operations at Adam Smith International funded by FCDO U.K from the start to the end. Strengths are mentioned as under:
Self motivated, Target oriented , Confident, Problem solver, Smart hardworking, Team Player, Analytical and Communication
Responsible to run the factory administration, human resources of more than 1500 employees.
Fully responsible to run the operations & administration of all Pakistan's offices like Lahore, Okara, Rahim Yar Khan, D.I Khan, Islamabad and Quetta office under the project guidelines set by the donors in various projects funded by USAID, FCDO, European Union and World Bank, Working with the Irrigation and water department of Pakistan's government. Functions are being performed as under1- Office operations & administration.2- Safety and Security.3- Head Office and field procurement.4- Fleet management and Assets management.5- Local and International Logistics.6- Hiring, recruitment and selection of admin department,l.7- Events management and many other tasks to deal with Custom department, LESCO, PTCL, Police, Labour, etc.8- Responsible to design the administrative policies and procedures.
Key function performed here:
(Office operations & administration, Procurement, Logistics, Security, Events, Fleet management, HR Services and assets management)
· Providing full administration and management support to Projects.
· Supervising daily operations of the administrative departments and staff members.
· Events management, conferences, meetings, trainings and workshops arrangements.
· Coordination with Private & Govt institutions e.g. PTCL, LESCO, SNGPL, WASA, ZONG, UFONE, LDA, EOBI, Police, health etc.
·Regular inspection of IT devices installed at office.
·Procurement of (electronics, furniture, IT equipment, Generators, grocery, Stationary, wiring, telephones, crockery, cars, bikes, security equipment/printers/ photocopier machines/ Laptops/ Mobile Phones etc.
·Complete Setup of Lahore office with startup, office requirements, assessments, define office policies, initial procurements.
· Developing, reviewing and improving administrative systems, policies and procedure.
· Transportation arrangements, Local & International logistics and fully controlled fleet management.
· Managing appointments, Travel arrangements (Hotel and Air Travel), Security Clearance of the staff.
· Budgeting and Costing for all the operational expenses incurred for Project.
· Ensure that all operational functions follow contractual terms and conditions, Organization’s policies and procedures, DFID and other relevant regulations.
· Responsible for Safety, Security, House keepings and Cleanliness.
· Petty cash management on daily basis like cash count, reconciliation and replenishment.
· Advances, Adjustment, Reimbursements for staff & consultants
· Selection & recruitment for the support staff, drivers, security guards, office boys, Assistant Managers, Admin officers/ executives, sweepers and house keepers.
· Completion of annual performance appraisals process for the support staff.
· Salaries and overtime of employees and allocating them responsibilities.
· Dealing with insurance companies and processing of medical claims of all staff members.
· Responsible for Repair and maintenance civil, electrical with office renovations as per Layouts.
· Managing all project (Assets), the organization acquired, leased and obtained throughout the asset’s lifecycle from initial receipt through accountability and custody.
· Vendor management and payments of all invoices.
· Cafeteria, refreshments arrangements for all employees
· Analysis of staff’s performance, guidance & coaching
· Vehicle’s maintenance, driver’s logbook daily checks, Millage record
· Accommodation arrangements for international & local staff in apartments, guest house etc.
· Responsible to make new lease agreements, annual contracts with Landlords, suppliers, Vendors for company’s apartments and office buildings, hotel, repairs etc.
Key Functions Performed: Marketing Services, Human Resources, Administrative, Events Management
• Budgeting and Costing for all expenses incurred
• Office Administration, Hotel bookings, Air traveling and Company tours arrangements
• Transportation, Maintenance of Vehicles, Tracking of Vehicles
• Protocol, accommodations and logistics for sales staff, higher management and Customers
• Events management with complete Planning, organizing, controlling
• Coordination with suppliers, vendors for quotations and invoices
• Facilities management and arrangements of Cycle meetings, trainings and conferences.
• Commercial assignments e.g, issuance of POs and completion of procurement cases.
• Managed Field Force requisitions like advances, Reimbursements for employees and venders.
• Marketing and sales Reports on daily, weekly & monthly basis.
• Supporting sales field force and solving their problems concerned with Head Office.
• Active participation in selection, recruitment & hiring process of field force.
• Welcome guests (internal/ External) with effective & efficient front desk procedure
• Medical instruments availability in different institutions and hospitals upon their ethical requisitions.
• Inventorying and dispatching of all marketing promotional material including detailing bags
• Supervising, verifying & finalizing all expenses of sales force on monthly basis
• Arrangements for Employee’s Laptops, Cars, stationary, bikes, Phones, Sim cards, Medical Cards
• Maintaining leaves , LFAs, Final settlements record and medical treatments for employees
• Sales & Marketing field Force lists updating and proper filing
•Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals and to provide executive support for Company’s directors.
•Arrange conferences, meetings, and travel reservations for office personnel
•Compose, type, and distribute meeting notes, routine correspondence and reports.
•Maintain scheduling and event calendars and confirm appointments for clients, customers, or supervisors and Supervise other clerical staff, and provide training with orientation to new staff
•Establish work procedures and schedules and keep track of the daily work of clerical staff.
•Operate electronic mail systems and coordinate the flow of information both internally and with other organizations.
•Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing and worked on database, software.