概要

To obtain an Executive position in an organization where there is an opportunity for further development and learning to assist organization in achieving its goals and objectives with optimum growth.

项目

Call Reduction Project

工作经历

公司标识
Customer Support Representative (IRU)
Jazz (previously known As Mobilink)
Jul 2003 - Dec 2016 | Lahore, Pakistan

During my stay at Mobilink I have been working in different teams and departments under Customer Care Division with excellence in contact center, customer support, customer retention, customer experience management and quality assurance. Trained in understanding customers and their business needs very well, addressing their problems by proposing unique and innovative solutions. Strong follow up on escalated matters till the resolution of customer concern - coordination with different teams and officials via available office tools.

公司标识
Accounts & Admin Executive
2- Imran Knitwear (Pvt.) Ltd
Jun 1998 - Jan 2003 | Lahore, Pakistan

Manage accounts department with responsibilities of budget, forecasting payroll, accounts receivable and accounts payable. Provide assistance to CFO and CEO in daily operations including staff management. Manage parties accounts, generate weekly on demand Cheques by keeping in view accounting deadlines. Maintain monthly payroll function for 250 plus employees. Liaise with Bankers and Insurers regarding Financial Transactions. Reconcile parties and bank accounts with regular intervals. Support in external audit from trial balance till closure requirements in financial statements and liaison with auditors to complete the audit process in timely manner. Manage recovery from Parties /Defaulters.

学历

University of Central Punjab (UCP)
硕士, 工商管理硕士学位, MBA (FINANCE)‎
Business Finance, Capital Management
等级 A
1997

技能

熟练 Accounts Administration
熟练 Flexible Personality And Eager To Learn Fast
熟练 Production Quality Monitoring
熟练 Record Keeping
熟练 Relationship Management And Customer Services Focused
熟练 Skillful Communicator Written And Verbal
熟练 Strong Analytical And Follow Up

语言

熟练 乌尔都语
熟练 英语