• Results-driven and accomplished professional with a proven track record of successfully achieving targets with 12+ years of Experience in a wide range of companies in Administration, Operations, Project Management, HR Management, and E-commerce-related functions which include Leadership, Team-Building, Strategic Planning, Market Research, Data Analytics, Talent Acquisition, Training and Professional Development.
• Currently working as an International Project Manager for Enterprise Software Solutions. Previously worked with Extreme Commerce in the capacity of Branch Manager; having experience in Amazon Account Management, Team Management, Training, and Public Speaking. Recognized for orchestrating remarkable turnaround, converting the branch's revenue from losses to profitability.
• Facilitated NAVTTC (National Vocational and Technical Training Commission) trainings for heads of TEVTA (Technical Education & Vocational Training Authority) centers from all over Pakistan with the collaboration of GIZ International Trainers on "TVET Institution Management".
• Experience in Oracle Web Application, and Team Lead at Samsung Customer Care Center. Attended multiple trainings by International trainers and received three promotions in just 1 year.
• International Project Management • Talent Acquisition• Team Building
Worked as head of the branch Extreme Commerce. Provide support to Amazon sellers and managed Amazon trainings on campus• Managed Listing Creation, Review, and Optimization• Marketing Analysis, Keyword Research, And Competitor Analysis• Marketing Campaigns (PPC) to boost sales• Amazon Account Management (FBA)• Design and Implement KPIs for team• Branch Project Management using relevant tools for tracking progress• Enhance Productivity and Efficiency• Conduct training sessions and Seminars for Awareness and Outreach• Provide Government bodies (NAVTTC, SMEDA) training on-site• Training staff and students on Professional Development, Work Ethics, 21st Century Skills, and E-commerce• Generate Financial forecasting and statements to meet targets
• Developed Policies and SOPs for existing and new business objectives.• Assist the CEO in annual activity and events planning.• Actively led and contributed to meetings for dissemination of information, discussing trends and challenges, sharing of best practices, and rolling out new initiatives and change management.• Monitored student placement records and reports in accordance with Standards of Accreditation by Pearson Qualifications.• Developed and updated office publications, including web page materials.• Assigned to handle external stakeholder for ERP implementation and upgradation and provided training to all staff for its usage.• Shifted organization style to MBO (management by objectives) approach and provided training for its achievement.• Assess potential risks and issues related to quality and develop risk mitigation plans to prevent quality-related problems.• Acted as a catalyst for change and improvement in performance and quality.• Recorded, analyzed, and reported all statistical information to CEO.