Consultations with users to identify, analyze, refine and document business requirements (As-IS and To-Be). Client requirements includes business processes, calculations and accounting.
• Serving as a liaison between end users and software development teams, including functioning as a subject matter expert (SME) in translating requirements to software development teams.
• Reviewing operational procedures and methods; mapping current business processes; defining and analyzing business activities; identifying best practices; and recommending improvements while working in Agile project environment.
• Assistance in developing conceptual design documents including project definition, alternative solutions, scope of work, functional specifications, project proposals, project plans and logical skeletons for new systems.
• Conducting end to end demos of company products and providing assistance in the preparation of RFI and RFPs.
• As part of the project team throughout the delivery/ implementation to perform the following activities;
- Help the development and QA team in clarifying the requirements / gaps.
- Participate in the impacts activities of the documented GAPs.
- Review the Functional Specification document to ensure that the requirements / gaps have been translated into appropriate solution for the client.
- Preparation of Business Test Cases for scenario testing.
- Review the test cases made by QA team from completeness and correctness perspective to ensure that all of the requirements and the business scenarios have been catered.
- Perform business scenario testing during the development phase to ensure that the development team has developed the system correctly based on the requirements from the customer.
- Train the UAT team.
- Be part of the UAT process to help the customer in the UAT testing phase.
- Maintain the requirement traceability matrix to ensure that the requirements are being catered for in each phase of the SDLC See less

NFS Ascent is a next generation platform for the asset finance & leasing industry. NetSol provides future-proof solutions using state-of-the-art technology. NFS Ascent has been designed as part of a full business platform and developed for maximum flexibility and customization. It is a global system that meets local requirements. Ascent can be used in multinational, multi-company, multi-asset, multi-lingual, multi-distributor and multi-manufacturer environments. Each application within Ascent is a complete solution in itself and can be used independently to address specific areas of the leasing/financing cycle – or collectively, as an end-to-end solution, covering the full leasing and finance cycle from quotation origination through end of contract at the retail and wholesale levels. Key responsibilities include but not limited to:
- Leading, planning, estimation, issue handling, resource utilization and controlling all QA teams & tasks
- Requirement analysis, test planning, estimation and task distribution
- Setting vision and goals of all quality initiatives of the QA organization
- Periodically reviewing all processes, methodologies and techniques
- Coordinate, synchronize and streamline communication between Quality Assurance and the other departments, conduct meetings with developers, business analysts for release and deployment
- Report testing status, milestones and issues to management and other stake holders
- Manage testing of software and documentation to determine conformance to standards and operation without bugs
- Review quality problems with engineering personnel and take action required to correct defects
- To come up with latest tools and strategies to make sure quality in every business of the company
- Plan and conduct trainings for new resources

Achievements:
- Successfully developed Internal Quality Assurance Team for the first time in NETSOL by hiring new resources.
- Trained the new/existing resources on Wholesale Finance busi

H2 Wellness is a Los Angeles based technology firm that designs and builds customized enterprise web based and mobile technology solutions for clients in health and lifestyle related industries having development office in Lahore, Pakistan.
Responsible for project management including resource management, team building, project time-lines, and conducting status meetings and task distribution. Key responsibilities include but not limited to:

- Establish and implement necessary communication strategy for the improvement and awareness of quality issues across all departments.
- Maintain oversight and give guidance to all project teams regarding test planning, estimation and execution.
- Coaching and directing project team members.
- Develop, maintain and monitor performance according to agreed standards and take necessary action to communicate/advise/assist for integration within internal quality management systems.
- Coordinating with consultants and certification bodies for quality standards implementation.
- Conduct performance reviews of QA team members.
- Hiring of new resources as per need.

Achievements:
- Successfully developed Software Quality Assurance Department from scratch, hired good resources for QA/QC and trained the new/existing resources on QA/QC techniques and methodologies.
- Successfully developed and implemented SOPs for QA, Development, Project Management Office, IT, HR & Admin departments to take the company to the next level and to achieve ISO 9001:2008 certification.
- Successfully developed and implemented standard communication protocols for all above stated departments.
- Successfully provided trainings to all company resources on their relevant SOPs.
- Successfully implemented bi-annual and annual performance appraisal process and conducted first proper appraisal process for the company.

smartOCI™ is a web based Search Engine which provides organizations with the capability to search multiple external and internal supplier catalogs from one user interface. Integrated with the SAP® SRM and SAP® ERP purchasing systems, it provides federated search and single view across all supplier catalog content and is compliant with the latest OCI standards. Key responsibilities include but not limited to:

- Leading, planning, estimation, issue handling, resource utilization and controlling all QA teams & tasks
- Requirement analysis, test planning, estimation and task distribution
- Setting vision and goals of all quality initiatives of the QA organization
- Periodically reviewing all processes, methodologies and techniques
- Coordinate, synchronize and streamline communication between Quality Assurance and the other departments, conduct meetings with developers, business analysts for release and deployment
- Report testing status, milestones and issues to management and other stake holders
- Manage testing of software and documentation to determine conformance to standards and operation without bugs
- Review quality problems with engineering personnel and take action required to correct defects
- To come up with latest tools and strategies to make sure quality in every business of the company
- Plan and conduct trainings for new resources

Achievements:
- Successfully improved defect prevention and product development efficiency/quality by implementing SQA/Testing process and trained resources of all stake holding departments.
- Successfully implemented Zephyr for requirement and test case management and trained QA resources on both JIRA and Zephyr.
- Holds the ownership of deployment team and performed deployments on business, client user acceptance and production servers in Linux environment.

In SSI I worked in an offshore testing team designated for a US based client Thomson Reuters. I was involved in verification and validation activities for giant Data Warehouse products; have developed strong grip over verification of ETL solutions. Also worked on another project in the domain of health care learning and revenue cycle, for a client Zimmerman LLC. Key responsibilities include but not limited to:

- Requirement analysis/Impact Analysis - Testing Estimation & Planning
- Test case designing & Execution - Perform Reviews, Audits and Testing of Software
- Plan and give Trainings to new resources - Report test results to Thomson Reuters and SSI management
- Perform Black Box & Gray Box testing and coordinate the quality assurance process by tracking defects and creating regression tests

Achievements:
- Successfully maintained zero issue bounce back rate for two and half years.
- Successfully gained clients QA Manger trust to create and run offshore UAT team for Thomson Reuters.
- Successfully acquired another project as Team Lead for our client Zimmerman.
- Developed a full domain understanding and provided trainings to the project team.
- Developed implementation and testing strategy for the full project life cycle.

Worked extensively in the domain of Leasing & Financial Services. The NetSol Finance Suite (NFS) a flagship product of NetSol Technologies is based on the concept of “one asset one loan” to facilitate asset tracking and costing. It automates the Loan Origination & Credit Decisioning System, Contract Management System and Wholesale Finance & Dealer Access & Auditing System with clientele stretching all over US & Asia Pacific Region. Key responsibilities include but not limited to:

- GAP Analysis / Impact Analysis
- Estimation and planning
- Designing of TDM
- Test Case Designing & Execution
- RTS Generation & Execution with WinRunner
- Shipment Assurance Testing
- Tracking Report generation
- SQA Audits
- Report test results to management
- Tracking Reports generation
- Training plans generation
- Reviews
- Coordinate the QA process by tracking defects, managing release processes
- Training & mentoring new resources on Business Domain & SQA Processes

Achievements:
- Successfully grabbed complete business domain, process knowledge and team management skills in very short time to become a Team Lead in one year.
- Successfully grabbed the SQA process knowledge and became SQA Process implementer, trainer and Internal Quality Auditor.
- Successfully deployed and managed seventeen independent testing servers for different clients.

Comsdev is an offshore IT solution provider with an office in Faisalabad, Pakistan. Key responsibilities include but not limited to:
- To define project requirement matrix, test cases, and execution of test cases.
- Provide training to internees in SQA department.
- Provide training to developers of software testing to develop a third eye concept.