I am working in Sales and Customer Services Department.

I am working in Customer Services. My major responsibilities includes to interact with clients to resolve their concerns and answer their queries through Emails, Facebook and all social media platforms.

·         Efficiently oversee sales and marketing activities, formulate strategic business plans, and assure profitability, revenue growth, maximum market penetration, and sell-through and client satisfaction.·         Formulate strategies and reaching out to the unexplored market segments / customer groups for business expansion by organizing campaign and developing grass root sales network.·         Competently establish a sales strategy to achieve sales goals and revenues, organize sales action plans, and liaise with company functions to ensure achievement of sales objectives.·         Expertly spearhead entire gamut of sales promotion by leading variegated sales activities; tracking and interpreting sales figures, customer accounts and sales management. Actively devise customer relationship management strategies and target achievement, sales plan and promotional events.·         Develop and make presentations of company products and services to current and potential clients, including sales proposal, cross check on delivery services, answering all quires via phone or mail.·         Proficiently maintain business performance levels; collaborate with sales team and client by evaluating and analyzing effectiveness of sales methods, costs and result and assisting in effective management of sales budget while maintaining operational standards in compliance with legal policy.

I worked there in online department. My work responsibilities were to deal with clients through different social media platforms and guide them regarding their queries.

·         Achieved sales and profitability targets, training, sales strategies and plans while growing profits and market share, delivered solutions to deal with escalate issues as well as establish sales and service objectives.
·         Successfully executed sales and customer services campaigns to enhance company’s image in real estate business. Efficiently worked on enhancing country wide sales points in real estate industry.
·         Managed sales operations, ensuring accomplishment of set business targets, meeting the ever-increasing competition from organized and unorganized structures.
·         Surpassed sales and developed sustainable but cordial relationship with clients and customers, introduced and devised effective marketing tools.
·         Sustained high level of professionalism, integrity, customer satisfaction and sales growth by utilizing a diversity of marketing methods; addressed needs and requests, adhered to customer service standards.
·         Effectively built strong customer base through client relationship to improve business network. Skillfully offered and sell solutions to different customers according to customer needs.
·         Proficiently handled customer care related issues and guided team members to reach profitable solutions.
Major Achievements:
·         Expertly Managing new project Green Palms Housing Gwadar achieving value wise primary & secondary sales target while efficiently handling client quires and taking follow ups to maintain communication.