In my 7 years of career, I have thrived in work environments that challenge my knowledge, skills and enthusiasm. I believe the ability to work independently is essential for allowing personal growth and to gauge one’s full potential. As a quick learner, I have always enjoyed a diverse work portfolio and looked forward to having a wide array of responsibilities that can continually expand the limits of my core proficiencies.
IT Services Management / availability / operations through Helpdesk Ticket System, Management expectation planning & implementation of services availability KPIs, Desktop / User / Application support in business users, Data Network availability support across channels, User access management / Network / System security alert Management via SOC 24/7.
Specialties: Business Requirements Transformation | Project Management | Technology Planning | Operational Excellence | Target Achievement |Team Management | Digital Channels | Crisis Management | Communication Skills | Interpersonal Skills | Time Management | Vision to lead | Result Oriented | Network Management | Organizing & Implementation skills | Negotiation Skills
My professional experience spans a wide spectrum of diversified activities of IT Administrator, Management, Customer Services and Client Relation. I act as an authentic executive by enhancing collaboration among individuals and groups, respecting diverse and divergent opinions, building consensus when dealing with opposing point of views, resolving competing/complex Network Administrator, Administrative task, Office management related issues, promoting a high level of integrity and building trust among all in the organization core.
Regards,
Nasir Ali
nasir.itw@gmail.com
Skype: nasir.itw_1
Mobile or WhatsApp: 0303-4996559
> Configuring Wide Area Network (WAN) or Local Area Network (LAN) routers or related equipment > Troubleshooting the network to identify connectivity issues and using diagnostic testing software and equipment, > Installing network software, such as security or firewall software, Providing end-user support in person and remotely. > Installing new hardware (servers, printers, computer workstations, etc.).> Setting up user accounts, permissions and passwords.> Overseeing security of all systems, especially the internet, and installing antivirus protection, fixing network faults, Network maintenance, Technical support for people using the network, Day to day admin and monitoring of network use.> Planning future improvements, suggesting IT solutions to business problems.> Analyze, design, build and configure Local Area Network (LAN) and Wide Area Network (WAN), including installation of network software, firewalls and security settings for all network endpoints to support business growth.> Configure LAN and WAN routers and all related equipment when new systems needed.> Set up desktop computer equipment and install all network and system software, including operating systems and user software packages for new employees.> Set up new users on LAN and WAN networks, provide access permissions to approved groups and configure security settings for new employees.> Maintain and back up all networks, including hardware and software updates daily to keep systems running efficiently.> Troubleshoot and identify daily LAN and WAN network issues, including at the user and user group level, to ensure minimal connectivity problems and outage.
Installing new hardware (servers, printers, computer workstations, Setting up user accounts, permissions and passwords, etc.) Overseeing security of all systems, especially the internet, and installing antivirus protection, fixing network faults, Network maintenance, Planning future improvements, suggesting IT solutions to business problems, Analyze, design, build and configure local area network (LAN) and wide area network (WAN), including installation of network software, firewalls and security settings for all network endpoints to support business growth, Troubleshooting the network to identify connectivity issues and using diagnostic testing software and equipment, Set up desktop computer equipment and install all network and system software, including operating systems and user software packages for new employees, Set up new users on LAN and/or WAN networks, provide access permissions to approved groups and configure security settings for new employees, Maintain and back up all networks, including hardware and software updates daily to keep systems running efficiently, Troubleshoot and identify daily LAN and WAN network issues, including at the user and user group level, to ensure minimal connectivity problems and outage,
• Providing Support Two Head Offices Including MAN Com Members and CEO. • Providing support polycom, idea hub for connecting audio and video calls on Nationwide.• Providing IT support to all Nationwide Ubank branches including Head office, Regional Offices and Service center.• Managing branches complaints through IT helpdesk ticketing system and emails.• Providing desktop support of Core Banking Application – PIBAS, Oracle client installation & troubleshooting.• Providing support for Bio Metric Attendance system, installation, and troubleshooting.• Providing Support for Nadra-e-sahulat Installation and Bio Matric Issues. • Providing Support for PLRA Project Installation and Bio Matric Issues.• IT rollouts including IT equipment procurement, IT equipment configurations and deployment.• Installation and configuration of computer hardware, operating system, system applications and all banking related software.• Providing LAN, WAN network, system and hardware related support to Head offices. • Providing IT related support to remote users over phone, email and resolving routine IT issues of Server users.• Troubleshooting and resolution of hardware related issues, Parts replacement and hardware related issues with the coordination of Vendor.• Coordination and follow up with Vendors regarding PCs, Laptops, Scanners and Printers related issues• New domain ID creation, password resetting of Head Office Server users. Role • New exchange id creation for new joiners and updates as per HR requirement.• Maintaining IT inventory Laptops.Data Entry Operator / Computer Operator / MIS Entry / IT Administrator / Networking Admin / Admission Process / IT Consultant / IP Configuration etc.
Responsibilities• Maintaining files and dealing with other Administrative Support Tasks• Keeping an inventory of Office Supplies• Scheduling meetings and Managing calendars• Welcoming Visitors to the Office• Providing Visitors with InformationData Entry Specialist, Data Administrator, Admission Process, IT Consultant