概要

In my 7 years of career, I have thrived in work environments that challenge my knowledge, skills and enthusiasm. I believe the ability to work independently is essential for allowing personal growth and to gauge one’s full potential. As a quick learner, I have always enjoyed a diverse work portfolio and looked forward to having a wide array of responsibilities that can continually expand the limits of my core proficiencies.

IT Services Management / availability / operations through Helpdesk Ticket System, Management expectation planning & implementation of services availability KPIs, Desktop / User / Application support in business users, Data Network availability support across channels, User access management / Network / System security alert Management via SOC 24/7.

Specialties: Business Requirements Transformation | Project Management | Technology Planning | Operational Excellence | Target Achievement |Team Management | Digital Channels | Crisis Management | Communication Skills | Interpersonal Skills | Time Management | Vision to lead | Result Oriented | Network Management | Organizing & Implementation skills | Negotiation Skills

My professional experience spans a wide spectrum of diversified activities of IT Administrator, Management, Customer Services and Client Relation. I act as an authentic executive by enhancing collaboration among individuals and groups, respecting diverse and divergent opinions, building consensus when dealing with opposing point of views, resolving competing/complex Network Administrator, Administrative task, Office management related issues, promoting a high level of integrity and building trust among all in the organization core.

Regards,

Nasir Ali


nasir.itw@gmail.com
Skype: nasir.itw_1
Mobile or WhatsApp: 0303-4996559

工作经历

公司标识
Senior IT Executive
SeedCred Financial Services
May 2023 - 代表 | Lahore, Pakistan

> Configuring Wide Area Network (WAN) or Local Area Network (LAN) routers or related equipment > Troubleshooting the network to identify connectivity issues and using diagnostic testing software and equipment, > Installing network software, such as security or firewall software, Providing end-user support in person and remotely. > Installing new hardware (servers, printers, computer workstations, etc.).> Setting up user accounts, permissions and passwords.> Overseeing security of all systems, especially the internet, and installing antivirus protection, fixing network faults, Network maintenance, Technical support for people using the network, Day to day admin and monitoring of network use.> Planning future improvements, suggesting IT solutions to business problems.> Analyze, design, build and configure Local Area Network (LAN) and Wide Area Network (WAN), including installation of network software, firewalls and security settings for all network endpoints to support business growth.> Configure LAN and WAN routers and all related equipment when new systems needed.> Set up desktop computer equipment and install all network and system software, including operating systems and user software packages for new employees.> Set up new users on LAN and WAN networks, provide access permissions to approved groups and configure security settings for new employees.> Maintain and back up all networks, including hardware and software updates daily to keep systems running efficiently.> Troubleshoot and identify daily LAN and WAN network issues, including at the user and user group level, to ensure minimal connectivity problems and outage.

公司标识
IT Executive
Phintech Services Private Limited
Nov 2021 - Apr 2023 | Lahore, Pakistan

 Installing new hardware (servers, printers, computer workstations, Setting up user accounts, permissions and passwords, etc.) Overseeing security of all systems, especially the internet, and installing antivirus protection, fixing network faults, Network maintenance, Planning future improvements, suggesting IT solutions to business problems, Analyze, design, build and configure local area network (LAN) and wide area network (WAN), including installation of network software, firewalls and security settings for all network endpoints to support business growth, Troubleshooting the network to identify connectivity issues and using diagnostic testing software and equipment, Set up desktop computer equipment and install all network and system software, including operating systems and user software packages for new employees, Set up new users on LAN and/or WAN networks, provide access permissions to approved groups and configure security settings for new employees, Maintain and back up all networks, including hardware and software updates daily to keep systems running efficiently, Troubleshoot and identify daily LAN and WAN network issues, including at the user and user group level, to ensure minimal connectivity problems and outage,

公司标识
Information Technology Executive
Virtual University of Pakistan
Sep 2017 - Jul 2021 | Okara, Pakistan

• Providing Support Two Head Offices Including MAN Com Members and CEO. • Providing support polycom, idea hub for connecting audio and video calls on Nationwide.• Providing IT support to all Nationwide Ubank branches including Head office, Regional Offices and Service center.• Managing branches complaints through IT helpdesk ticketing system and emails.• Providing desktop support of Core Banking Application – PIBAS, Oracle client installation & troubleshooting.• Providing support for Bio Metric Attendance system, installation, and troubleshooting.• Providing Support for Nadra-e-sahulat Installation and Bio Matric Issues. • Providing Support for PLRA Project Installation and Bio Matric Issues.• IT rollouts including IT equipment procurement, IT equipment configurations and deployment.• Installation and configuration of computer hardware, operating system, system applications and all banking related software.• Providing LAN, WAN network, system and hardware related support to Head offices. • Providing IT related support to remote users over phone, email and resolving routine IT issues of Server users.• Troubleshooting and resolution of hardware related issues, Parts replacement and hardware related issues with the coordination of Vendor.• Coordination and follow up with Vendors regarding PCs, Laptops, Scanners and Printers related issues• New domain ID creation, password resetting of Head Office Server users. Role • New exchange id creation for new joiners and updates as per HR requirement.• Maintaining IT inventory Laptops.Data Entry Operator / Computer Operator / MIS Entry / IT Administrator / Networking Admin / Admission Process / IT Consultant / IP Configuration etc.

公司标识
IT Officer (Lab Administrator)
Government High School Jandraka (Okara)
Jan 2015 - Aug 2017 | Okara, Pakistan

Responsibilities• Maintaining files and dealing with other Administrative Support Tasks• Keeping an inventory of Office Supplies• Scheduling meetings and Managing calendars• Welcoming Visitors to the Office• Providing Visitors with InformationData Entry Specialist, Data Administrator, Admission Process, IT Consultant

学历

Sargodha University
学士, 艺术学士, ‎
Computer Sciences and Information Technology
2023

技能

中级 Audit Assignment Handling
中级 British Accents
熟练 Cisco Firewall Security
熟练 Cisco Routers Knowledge
中级 Cloud
熟练 Computer Hardware Installation
熟练 Computer Network Operations
熟练 Computer Operations
熟练 Computer Proficient
熟练 Configuration Switches
熟练 Configure CCTV Camera
熟练 Control Points Knowledge
中级 Coordination Abilities
中级 Coordination Skillss
熟练 Data Entry
熟练 Hardware Installation
熟练 Installation and Software Configuration Skills
熟练 Internal Audit Command
熟练 Internet Troubleshooting
熟练 IP Networking 
熟练 IT Troubleshooting
熟练 IT Executive Management
熟练 IT Hardware Support
熟练 IT Resource
熟练 IT Service Delivery
熟练 IT Support
熟练 IT Support Responsibilities
熟练 Knowledge of Software
熟练 Microsoft Servers
中级 MIT Knowledge
熟练 MS 365
熟练 Ms Excel
中级 Multitasking Skills
熟练 Network Management
熟练 Network Security Administration
熟练 Network Troubleshooting
熟练 Networking
熟练 Operating System Administration
熟练 Operational Tasks Handling
熟练 Operations Responsibilities
中级 Production Quality Monitoring
熟练 Regularly Checking
熟练 Remote Troubleshooting
熟练 Router Configuration
熟练 Server
熟练 System Network
熟练 Troubleshooting Skills
熟练 Typing Skills
中级 VMS
熟练 Wireless Networking

语言

熟练 乌尔都语
熟练 旁遮普语
中级 英语