Review the reports submitted from Regional coordinators and analyze branch performance and quality standardsCommunicate with Regional Managers regularly to inform about branch performanceConducts training, refreshment products and policies with, HR, and new product development to new or existing staffs.Identify common weaknesses arising from Branch Audits and assess implications from an Operations perspectiveTaking CIT confirmation branches and same reposted to vendor for monthly invoices.Making CMS report on monthly basis and reported to SBP.Making report of Cash holding bank wise along routing the daily GL handling to Branches.
Working in branch monitoring unit and Complience group as business analyst. this department make sure the that the all procedure shuold be followed by branches , District , and region as priscribed by bank and need to monitor inter activities assign task to branches for their timely complition.
Working in INVESTIGATION RESOLUTION UNIT (IRU) as Analyst , the work which carried out in IRU depart,this depart working as secondary part of phone banking where we give such services which could not catered on phone banking staff , we provide service to customer out of way ,too keep prevent the fraud and scams on calls through which customer suffer on help line.
Working As phone banking officer in United bank Limited contact center..
Work for pakistan tobacco company from the outreach marketing service platform.it's a third party company that provide service's through conducting their survey and activities and also advertised product sales etc.
Work as team leader for 2 months in outreach marketing services.