概要

I bring along close to 06years of hallmark career in Customer Service Management and 4 years experience in Web development while significantly contributing in enhancement of the capacity productivity of the organization, with an excellent set of leadership skills and commitment. Completed my associate degree in web design and development from virtual university along with specialisation in web development from U.K , M.Sc. in Banking and Finance from Bells College London, Level 7 Business Management from AABPS, Level 6 Business Management from City College London. Professional record demonstrates hands on exposure to various facets of customer Management thereby garnered strong capabilities in marketing, hiring staff, managing finance, taking care of supplies and demands, giving best customer services etc.

My key skills include Recruitment, Accounts Finance, Operations Management, Procurement, Inventory Management, Relationship Management, Marketing, Documentation, Team Management, Cross Functional Coordination, Leadership/Liaising and Training Development

I am currently engaged with Pfashions MAMSELLE as Assistant Manager where I am responsible for managing team of 8 Members while analyzing sales figure, developing as s maintaining website and providing IT support. During my carrier progression I have received several recognition. Attached is my resume which showcases my progressive experience and successful track record for leading successful initiatives. My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such, I would welcome a discussion regarding opportunities with your organization that fit my background. Please feel free to contact me by phone or email.

项目

Reaction Tester
Business Card
Website

工作经历

公司标识
INSTRUCTOR (Web Development / Programming)
Freelancer
Oct 2020 - 代表 , United Kingdom

I have been teaching students web development using following technologies
HTML, CSS,JavaScript, jQuery , Php and mysqli etc.

公司标识
Web Developer / Designer
Freelancer
Aug 2017 - 代表 , United Kingdom

I have been working as freelance web developer / designer since 2017. I have developed multiple websites including e-commerce, moniker friendly and interactive.

公司标识
Manager
Rendezvous Restaurant
Apr 2015 - Oct 2017 , United Kingdom

• Planning, implementing, and controlling the movement, work-in-process F&B inventory & finished goods from point-of-origin to point-of-consumption.
• Rationalizing processes to minimize direct & indirect costs & execute control measures to optimize running cost
• Handling guests and International clients, increasing guest satisfaction. Evaluating the feedback for further changes/ improvisations
• Devising strategies to capture a larger market share and to target new segments for the various outlets
• Managing the team of professionals for better performance and efficiency and disseminating information to every employee relating to the services offered by the restaurant including food and beverage items, ingredients, methods of preparation and proper service.
• Ensuring adherence of international standards in the organization in accordance with guidelines; ensuring that procedures and policies are complied with by entire staff
• Managing the workforce effectively through shift system. Coordinating and resolving management issues and motivating the entire staff.
• Effective management of operations and ensuring maximum customer satisfaction through providing quality service, value-added service & an experience of difference from the rest
• Adhering to all safety and sanitation regulations of the health systems and procedures in food handling areas and training the team pertaining to the same
• Responsible for food forecasting, checking and receiving deliveries, exercising cost control and maintaining optimum levels of daily inventory beverages

公司标识
Assistant Manager
Pizzeria Vesuvio
Jan 2012 - Mar 2015 | Central, United Kingdom

• Maintained daily inventory, filled out Food requisitions & adhered to control systems to assure quality, portion size & consistency
• Compliance with all hygiene, health and safety regulations relating to food and catering establishments
• Reviewed key performance indicators for the department and taking measures to improve the same.
• Worked towards highest levels of customer satisfaction as indicated through feedbacks. Responsible for maintaining cordial relations with large corporate to assure satisfactory service and speedy problem solving

公司标识
Chef
PeachyKeans
Sep 2011 - Jan 2012 | Central, United Kingdom

• Managed daily operations in coordination with the head chef.
• Accountable for maintaining systems regarding quality, stock control, portion control and minimized wastage.
• Responsible for planning menu for regular and special occasions.
• Deftly handled the task of regulating food cost and implemented required control measures.
• Led the efforts across preparation of daily kitchen order list and purchase requisition.
• Responsible for resolving the complaints of guests and staff members
• Carried out menu revamping as per the guest profile and preferences

学历

Bell College Of Technology
硕士, 工商管理硕士学位, M.Sc‎
Agribusiness Management, Business Administration
所占比重 67%
2015

技能

初学者 Adobe Flash
初学者 ATS Knowledge
初学者 Bootstrap
初学者 Call Center Success
熟练 Conservation Awareness
初学者 CSS3
初学者 Flash ActionScript
熟练 Focused Service
初学者 Front Office Support
初学者 Handling Assignments
初学者 Javascript
初学者 jQuery
初学者 MySQL
熟练 Operational Tasks Handling
熟练 Pursuing News Stories
熟练 Record Keeping
熟练 Strong Listening Skills
初学者 WHRPP
初学者 WP CLI
熟练 Xray Equipment Maintenance

语言

熟练 英语
初学者 西班牙语
熟练 乌尔都语
熟练 旁遮普语