Articulate, dynamic and multi-lingual HR Administrator offering +08 years of experience in providing a consistent support in HR operations and process, policies & Procedures. A resourceful and professional HR Resource who relishes team working and development. Highly skilled at planning and organising priorities, focused on delivering an excellent service for the organisation and the individuals. Instrumental in creating a new system for analysing complex data and documentation, as well as restructuring the HR and administrative systems for better efficiency, while ensuring highest of level of customer satisfaction through observation, communication and implementation of programs and procedures. A respected advocate of organizational policies and interests. Acknowledged for developing high caliber work forces at all levels by leveraging innate team building and mentoring skills to develop and deliver superior workforces that positively impact the enterprise in every phase of its operations.
Researched numerous verticaIs to innovate and improve operational standards and ensured that all policy and procedures are followed at all levels and are in compliant with the registered country laws and regulations.
Key Accomplishments:
Developed key performance metrics reports; held quarterly business reviews with emphasis on improved cost savings.
Successfully included one more country into membership, 7 of 8 SAARC countries are onboarded.
Challenged with the overall responsibility for a multi-country organization representing 80% of total operations.
Designed formal performance management guidelines to reduce inconsistency and increase productivity, led the teams meeting for exceeding performance expectations and consistently exceeded company goals and operational deadlines.
Key Accomplishments:
Exercised hands-on approach to reduced recruiting costs by 50% within the first four months. Mentored supervisors and management in progressive discipline, conflict management, employee relations and employee development.
Tasked and recognized for 100% action planning based on quarterly review meetings, leading to increased donor satisfaction and increased participation on all supervisor teams.
Managed significant challenges associated with emerging business and expanded marketing outreach with 50% increased frequency of newsletter publication and collaboration with members to share 30% added content.
Developed and executed communications plans for crisis communication. Directed the development and production of communication and marketing materials including annual report, press release, newsletter, brochure and videos.
Built synergies between consultant to improve graphic design standards; researched and crafted compliance policy and procedures as it applied to different aspects of the business including anti-fraud, anti-corruption and anti-bribery. Developed collaborative rapport with the stakeholders including donors, members, government agencies, and international alliances.
Key Accomplishments:
Slashed administrative costs 200% by negotiating pricing & fees, and ensured continuity and enhancements of services.
Planned and devised Global Money Week 2019 initiative from Pakistan by aggressive online & social media campaign.
Intitiated a change-focused culture and expertly re-structured several Compliance processes, policies, and procedures.
Ensured 100% satisfaction of the CEO and the audit committee with timely completion of 4 of 5 donor funded projects.
Steered efforts towards coordinating and disseminating all communiation materials, generated event reports, annual report, quarterly newsletter on policy updates, and press reports. Administered the website, including its design and content.
Developed a strong network with the media organizations, public and sector stakeholders; facilitated the development of annual work plan and long-term and short-term strategic planning. Maintained "open door" policy to encourage employee communications and resolution of issues. Developed interview guides to test analytical and interpersonal attributes.
Key Accomplishments:
Utilized acute knowledge of industry and analytical skills to developed and presented the HR policies & procedures to the board of directors taking the company one step ahead in ensuring compliance with the labor laws.
Conducted two Employee Opinion Surveys (EOS), identifying more than 20 action plans to address employee concerns.
Identified recruitment and retention strategies helped in reducing turnover from more than 40% to below 20%.