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概要
Over Eight years of progressively responsible dedicated experience in the field of IT (desktop, application and network support)
Maintenance of IT infrastructure
Supporting problem, configuration, incident management, and reporting for enterprise wide service level agreements
Troubleshoot and resolve trouble tickets related to technical difficulties with hardware, software and password resets
Provide core Banking System, T24 end user training.
Working closely with other departments/organizations and collaborating with other IT staff
Vendor management (including follow ups, deployments, claims)
Professional Cisco/networking knowledge
工作经历
Team Lead IT Regional Support
Lead a team of IT Support professionals and provide support to more than 300 branches of Meezan Bank (Multan, Bahawapur, Gujranawala, Faisalabad and Sargodha region) through Desktop, network and Application support.
Team Lead IT Regional Support
Lead a team of IT Support professionals and provide support to more than 300 branches of Meezan Bank (Multan, Bahawapur, Gujranawala, Faisalabad and Sargodha region) through Desktop, network and Application support.
