概要

I am self driven individual who is strongly reliable , adaptabale and resilient.  Having an  years experience in Customer facing roles in different international campaigns. I commercially aware of call centre roles and rotational shifts. 

工作经历

公司标识
Customer Service representative
Futurenow Technologies
Aug 2020 - Sep 2022 | Lahore, Pakistan

Enter Description

公司标识
BDO
UBL omni
Aug 2016 - Jun 2017 | Abbottabad, Pakistan

Manage sending receiving issues of customers and retailers focused sale.

公司标识
Admin
Pak Qatar Takaful Insurance Company
Sep 2015 - Dec 2016 | Islamabad, Pakistan

Coordination with HQ resolve the issues of agents etc.

公司标识
CSR
Zong
Jun 2013 - Apr 2014 | Abbottabad, Pakistan

学历

Virtual University of Pakistan
学士, 艺术学士, Mass communications‎
Editior, Broadcasting
CGPA 3.1/4
2020
Federal Urdu University of Arts, Sciences and Technology
学士, 贸易学士, B.com(Pause)‎
Accounting, Auditing, Tax
CGPA 2.8/4
2017
BISE
中级/A级, 贸易学学生, ICom‎
Account, Economics, Stats
所占比重 60%
2014
Federal Board
大学入学/0级, 科学, matric‎
bio, chemistry, physics
所占比重 50%
2012

技能

熟练 Activity Watching
中级 Adobe Photoshop 
熟练 Answering Inquiries
熟练 Candid Photography
熟练 Client Dealing 
熟练 Communication Skills
中级 Creativity
中级 Customer Contact Skills
中级 Customer Interaction Management
中级 Customer Relations Management
熟练 Customer Relationship Management
熟练 Customer Service
熟练 Customer Service Skills
熟练 Customer Service Systems
熟练 Email List Management
熟练 End to End Sales
熟练 Fluent In English Speaking
熟练 Highly Detail Oriented
中级 IP CCTV Knowledge
初学者 Load Boards Knowledge
熟练 Medical Entry
熟练 Microsoft Office 1
熟练 MS Excel
中级 Negotiation Skills
初学者 Office Automation
熟练 Official Tasks Handling
熟练 Photographer
中级 Policies Implementing
熟练 Problem Solving Skills
熟练 Product Photography
初学者 Pursuing News Stories
熟练 Quality Control Cutting
熟练 Quality Control Printing
初学者 Relations Management Skills
熟练 Reporting Skills
熟练 Reproducing
熟练 Solar Energy Knowledge
熟练 Surveillance Skills
中级 Technical Writing
初学者 Time Management
熟练 Understanding of Locations
熟练 Writing Skills

语言

初学者 旁遮普语
中级 乌尔都语
中级 英语