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概要
• Managing Operations like A/c opening, Cash Counter Services, Lockers, Forex etc
• Provide quality and timely services to the customers highlight the issues to concern and get back the solutions with in time frame.
• Put full efforts to achieve team goals and contribute positive energy to get the better results by making energetic and positive work environment
• Audit rectification.
• Coordinate to District customer services Manager.
• Supervision of all the matters related Branch Operation.
• Interfacing the E-mails regarding branch issues.
• Month-end Branch Reporting.
• ATM handling and daily MIS.
• Daily Cash Statement.
• Performing all the branch operations & customer facilitation services in excellent way.
• Maintain record of logistics & administrative accessories for day to day use
• Manage cash handling activities on cash counter
• Regulatory compliance
• Branch ambiance & disaster recovery planning
• Customer service relation
• Branch Administration
工作经历
customer services operation manager
Managing Operations like A/c opening, Cash Counter Services, Lockers, Forex etc
• Provide quality and timely services to the customers highlight the issues to concern and get back the solutions with in time frame.
• Put full efforts to achieve team goals and contribute positive energy to get the better results by making energetic and positive work environment
• Audit rectification.
• Coordinate to District customer services Manager.
• Supervision of all the matters related Branch Operation.
• Interfacing the E-mails regarding branch issues.
• Month-end Branch Reporting.
• ATM handling and daily MIS.
• Daily Cash Statement.
• Performing all the branch operations & customer facilitation services in excellent way.
• Maintain record of logistics & administrative accessories for day to day use
• Manage cash handling activities on cash counter
• Regulatory compliance
• Branch ambiance & disaster recovery planning
• Customer service relation
• Branch Administration
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