To seek challenging assignment and responsibility, with an opportunity for growth and career advancement as successful achievement.
• Continuously reviewing and managing team performance
• Supporting and advising staff when they are in difficulty.
• Reporting any issues of concern to senior managers
• Reviewing customer feedback and then suggesting ways to improve processes and service levels.
• Managing professional relationships with suppliers.
• Manage, organize and monitor progress of tasks assigned.
• To coordinate with respective AR team leads for effective practice management.
• Capable of managing accounts receivable with multiple third party managed care contracts.
• To analyze clearing house, ERA and EOB rejections and providing viable solutions where possible.
• Correction of assigned errors in TD
• Team Building,
• Guide the agents how deliver information to customer,
• Maintain Floor discipline and healthy environment,
• Conduct weekly meetings with team for improvement,
• Develop team for improve customer services,
• Monitor and manage team KPI’s for achievement,