概要

To seek challenging assignment and responsibility, with an opportunity for growth and career advancement as successful achievement.

工作经历

公司标识
Business Manager / Accountant / Data Entry Operator
OPPO Camera Phone
Oct 2017 - Feb 2023 | Lahore, Pakistan

• Continuously reviewing and managing team performance
• Supporting and advising staff when they are in difficulty.
• Reporting any issues of concern to senior managers
• Reviewing customer feedback and then suggesting ways to improve processes and service levels.
• Managing professional relationships with suppliers.

公司标识
Assistant Account Management Executive
Cure MD
May 2017 - Sep 2017 | Lahore, Pakistan

• Manage, organize and monitor progress of tasks assigned.
• To coordinate with respective AR team leads for effective practice management.
• Capable of managing accounts receivable with multiple third party managed care contracts.
• To analyze clearing house, ERA and EOB rejections and providing viable solutions where possible.
• Correction of assigned errors in TD

公司标识
Supervisor
Pakistan Telecommunication Company Limited (PTCL)
Jul 2015 - Apr 2017 | Lahore, Pakistan

• Team Building,
• Guide the agents how deliver information to customer,
• Maintain Floor discipline and healthy environment,
• Conduct weekly meetings with team for improvement,
• Develop team for improve customer services,
• Monitor and manage team KPI’s for achievement,

学历

Global Institute Lahore
硕士, 贸易硕士学位, MSC (HRM)‎
Marketing Management, Human Resource Management, Finance and Banking
CGPA 3.4/4
2016
Govt Islamia college Railway Road Lahore
学士, 艺术学士, B.Com‎
Accounting, Income tax, Business Economics
等级 A
2014
Lahore College Of Commerce
中级/A级, 贸易学学生, I.Com‎
Accounting Pak studies
等级 C
2012

技能

熟练 Customer Service
熟练 Outbound Calling
熟练 Sales
初学者 4 Knowledge of Taxation
初学者 Accounting
熟练 Accounting Application Command
初学者 Accounting Skills
初学者 Accounting Software
熟练 Accounts
初学者 Accounts Administration
初学者 Accounts Reconciliation
中级 Accounts Coordination
中级 Accounts Finalization
熟练 Accounts Management
中级 Accounts Payments Handling
初学者 Accounts Planning
熟练 Accounts Receivable Command
初学者 Accounts Receivable Commands
初学者 Accounts Software Command
初学者 Active Listening Skills
中级 Admin Assistance
初学者 Administration Skills
中级 After Sales Skills
初学者 Air Ticketing Knowledge
初学者 Answering Inquiries
初学者 Appointment Scheduling
初学者 Aseptic Technique Knowledge
初学者 AT&T Connect
初学者 Audit Reports Management
初学者 B2B Business Development
熟练 Bank Reconciliation
初学者 Bank Reconciliation     
中级 Bank Reconciliation on
中级 Bank Reconciliation 
初学者 Bank Reconciliations
熟练 Book keeping
熟练 Bookkeeping
中级 Bookkeeping Knowledge
初学者 Branch Operations Management
初学者 Building Codes & Regulations
中级 Business Development Skills
中级 Business Visa Knowledge
初学者 C Problem Solving
初学者 Call Center Development
熟练 Call Center Sevices
熟练 Call Handling
熟练 Client Dealing
中级 Client Derailing
中级 Client Relationship
初学者 Cold Calling

语言

中级 英语
熟练 旁遮普语
熟练 乌尔都语

Mirza 联系人