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概要
To seek an organization where I can utilize my professional skills and knowledge for the betterment of organization and driving it towards prosperity & to seek a responsible and rewarding position with a leading organization that ensure long term carrier development and growth opportunities.
工作经历
Operations Lead
• Checking the quality of the calls
• Managing and maintain Payrolls, bonuses and incentives
• Leading Customer service representative team comprising of CSRs, Riders, Business development & Janitorial staff.
• Responsible for maintaining punctuality and achievement of goals.
• Uploading events, cinemas and conducting investor’s analysis.
• Maintaining financial records of the company.
• Respond to Customer Emails and making sure their issues are resolved
• Being In-charge of operations when CEO is not around.
• Making proposals and conducting meetings with new ventures and Clients
• Reviewing & managing Social media marketing (Facebook)
Area of Expertise
• Customer Care/Relationship
• Inventory Management
• Problem Solving
• Crew Development
• Maintain Daily Cash Flow
• Manage Company Accounts
Shift Supervisor
Job Description
• Scheduling of Crew
• Coordinate & Follow Up with Line Management & Payroll.
• Update the Leave Tracking.
• Assign the Crew Duties according to Sales
• Inventory Management
• Order Restaurant Products according to Sales.
• Responsible for Weekly and Monthly Inventory
Area of Expertise
• Customer Care/Relationship
• Inventory Management
• Problem Solving
• Recruitment and Selection
• Crew Development
Shift Supervisor
As a crew, got 2 promotions i.e. promoted as a cashier, latterly as a Shift Supervisor.
Job Description
• Scheduling of Crew
• Assign the Crew Duties
• Inventory Management
