A competent, capable, highly motivated OSS/IT OPS and Security incident and event management Engineer with good technical skills, up-to-date knowledge of relevant standards, and an experienced mentor with a passion to excel. More than 4 years of experience in various OSS/IT OPS and SIEM roles with strong knowledge of OSS/IT-OPS and SIEM platforms.
-Responsible for overall NOC Opeartions platform (Telenor,PTCL)
-Provide First level support in all three domain IT Opeartions, Telco networking monitoring and SIEM solutions.
-Administration and Monitoring Telco Network using HP Telco network monitoring Solution (TeMIP)
-In depth knowledge and Troubleshooting of Telco application HP TeMIP and network faults.
-Responsible for Fault reports and analytics using HPE FAS.
-Responsible for overall Operation console using HPE UOC.
-Unified correlation analyzer rule building.
-day to day maintenance and health checking of the HP Solutions including HP TeMIP, HP Operation Manager and SIEM
application HP Arcsight.
-Log Management including OS and application.
-Installation, Configuration and optimization of HP Operation Manger (Unix,Linux,Windows)
- HP Operation Agent Troubleshooting on all platforms (Linux,Unix,Windows)
-Expert in HP and 3rd Party integration.
-Configuration and customization of notification using MIR3 solution TelAlert
- Building rules/monitors for IT infrastructure and application monitoring.
-Experience in performance monitoring of the IT and Apps using HP PM,
-Experience in Reporting for IT using HP Reporter.
-Experienced in HP Product installation, configuration and optimization on Redhat Enterprize Linux, Unix and Windows Server
-Working on visualized environment of HP Product like ESXi, Vmware
-Expert knowledge of Linux, UNIX and Windows Server.