Thank you for taking the time to review my CV. I am a highly motivated individual with 10 years
of experience in the banking industry have developed a strong work ethic and exceptional
communication skills. My experience in retail banking has allowed me to provide excellent
customer service to clients, and I always strive to provide satisfactory services. Additionally, I
have a keen eye for detail and am a quick learner, which allows me to take on new challenges
with ease. With my technical skills, analyzing abilities, and problem-solving skills, I am confident
in my ability to work in any organization and challenging environment.
Overallresponsible forsmooth branch operations by ensuring compliance with operations
policies, procedures l, applications, databases and prudential regulations, and other
instructions/guidelines circulated from time to time.
• Responsible for effective execution of all operational processes as per laid down
procedures.
• Ensure opening and maintenance of accounts as per operations manual and KYC/AML
procedures.
• Ensure remittance and cash management align with operational standards in the branch
operations manual.
• Responsible for and management of proper record of vault keys, security stationery, etc.
Control and monitor the insurance of cash in the vault/cash in transit, etc.
• Responsible for handling pension books as per the laid down procedure.
• Responsible for handling cheque books issuance/maintenance etc.
• Maintain strong coordination and liaison with reporters to effectively discharge their
duties.
• To check the timely accuracy of GL heads used for daily postings i.e., expenses, etc.
• To ensure disbursement to borrowers as per the bank's approved procedures.
• To ensure proper upkeep of branch security systems fire extinguishers and security alarms
at all times.
• To ensure that clearing settlement accounts are balanced daily.
• To ensure proper security and compliance of passwords and system management as per strict controls and policies.
To ensure that ATM transactions are reconciled daily and claims are settled as per TAT
circulated by SBP from time to time.
• To ensure management and delivery of captured cards as per process and TAT circulated
by SBP from time to time.
• To ensure maximum uptimes of ATMs.
• To ensure building a complaint culture of adherence to prudential regulations, applicable
laws, and bank policies/procedures.
• To make sure that bank accounts are reconciled properly
Clearing department (inward, outward, intercity)
• Account Opening/Account closing/Account Activation/Account Updating
• Cheque Book issuance
• KYC’s/Customer Risk Profile updating
• Daily reporting of AML anti-money laundering exceeds
• Weekly Cash Transaction Reporting and monthly AML reporting
• Monthly structure Transaction Reporting
• Prepare tax return and upload the same on the FBR site
• Remittances
• Prepare monthly customer salaries lists
Supporting all branches and resolving the issues related ABII modules i.e. core parameters, retail banking, locker management, vault management, fixed deposits, correspondence, clearing, cheque management, remittances, advances, signature cards, processing of EOD/SOD. Inquiry, reports, spooler. Insertion of KIBOR rates, Indicative Rates. Checking of updates on MOCK server. Prepare CRF (change request form), RS (required specifications) for enhancement and creation of new reports in ABII and MIS. Perform User Maintenance tasks i.e. creation of new ID's, User Roles, assigning loan Disbursement limits, reset password, reset trespass, create committee for verification and approval of loan. Communicatingthe issues to ASD (Auto Soft Dynamics) and helping till the issues are resolved. Preparing and sending MIS fortnightly/monthly/quarterly/annual data to all branches.Opening GL heads and products on ABII.Supporting to GOLD FINANCE PRODUCT, Supporting and resolving the issues of PMYBL (Prime Minister Youth Business Loan)PRODUCT Other special tasks assigned by Project Manager/Department Head.
Pay order/Pay slip/DD/TT/MT/Outward Inward Bills Collection manually and at ABII
• Balance Pay order Pay slip ledger on daily basis
• Prepared Quarterly/Half Yearly statements of Remittance
• Reconciled the Pak Account Head Office entries.
Supervise the Branch staff, implementation of Prudential Regulation of SBP
• KYC (Know Your Customer). • Account Opening/Closing
• Monthly salary/bonus of staff
• Tax statements • Prepared monthly/quarterly/half yearly/annually statements of
deposits
• Cash checking and Balancing
• Reconciliation
• Inward Clearing
• Updating the customer records at ABI and Manually
• Verify the utility bills scrolls on daily basis
• Prepared and Posting all vouchers cheques Pak Account Entries at ABI
• Account opening and closing
• Prepared deposits statements
• Prepared profit statements
• Prepared TDR/SNTD TT/MT
• Inward & Outward Clearing, Tax statements
• NAB (inquired the suspicious account holder details)
• Pay order pay slip and balancing the same on fortnightly basis.
Reporting on Events and Women Related Issues
• Documentations for case studies and complaints
• Event Planning & Management
• Financial reports and Bills Preparing
• Close Coordination with Stakeholders Complainants and other line
departments.
• Assist and Worked with Minister, and Director Level officers.
• Record Keeping for all department-related documents.
Assisted in Planning Surveys
• Conducted household Surveys and Interviews
• Data Collection & Analysis
• Reporting on field surveys and activities