Key Result Areas:1. Supply Chain / Logistics2. Customer / Account Management3. Local Operations managementResponsibilities:• Responsible to manage dedicated customers’ accounts with regards to their IT procurement and asset life cycle management in 122 countries.• Ensuring effective communication with Client manager, customers, international suppliers/distributors, and OEMs (HP, Lenovo, Dell, Cisco, etc.).Performing data analysis on customer’s quarterly/monthly/yearly data and discuss with the customers.• Develop, manage customer-specific operational activities and give a presentation of the proper workflow to internal sub-ordinates.• Exploring new upselling opportunities with the client Managers.• Being aware and communicating customers of any change in standard catalog, price, specifications, EOL products, etc.• Maintaining a strong relationship with internal teams for process expedition.• To organize and lead business meetings with the customers, vendors, and OEMs.• To coordinate with different departments (Operations, Catalog, etc.) for instant problem resolution.• To be in close coordination with the USA team.• Reporting to account-specific client manager.• Redesigning processes to improve service level.• Currently managing 8 customer’s global logistics and supply chain operations.

1. Meet Cambridge Standards of exam conduction and invigilation.
2. Working on both invigilation process and compliance process.
3. Attend venue sessions at the start of the day for day's work.
4. Working on all products of British Council such as O levels, A levels, IELTS, TOEFL, ACCA and CA.

1. Research about I&CT global distributors.2. Identification of targeted distributors.3. Regional distributors to be on-boarded.4. Screening of identified distributors.5. Preparing capability indexing matrix of distributors.6. Approaching higher management of distributors.7. Negotiation / Business Workflow delivery.8. Preparing contracts and on-boarding distributors.9. Supervising complete on-boarding process and coordination with Engineering team.10. Coordination with business and engineering teams for system and process enhancement.11. Relationship maintenance with distributors.12. Complete upstream workflow testing after on-boarding of distributors.13. Customer preference-based alignment and mapping of categories and OEMs.14. Complete downstream workflow testing after on-boarding of contracted customers.

I was posted in Super Store and Beauty & Grooming Category of Vendor management department of Yayvo.com. As internee I assisted Category Vendor Manager throughout Black Friday in Pakistan and learn several functions such as

1. Supplier Sheet for Process Initiation,
2. Inventory Updates on Yayvo.com,
3. Price Updates / Discount Offers on Yayvo.com,
4. Cohort report for performance analysis,
5. Jotform for Project Submission,
6. Trello update for products uploading,
7. Seller Desk for Order Processing,
8. Cancellation Sheet for elimination of Bottleneck.

1. Liaison with Pakistan and Afghan ministries of Foreign Affairs. 2. Liaison with APTTA and PAJCCI for trade-related purposes. 3. Scheduling and arrangement of Commercial Attache's meetings. 4. Worked as office administrator by maintaining office decorum and maintenance. 5. Worked as Procurement officer and recruited office suppliers / vendors of various categories.

In my National Bank of Pakistan internship in Personnel Management Wing of Human Resource Management Group (HRMG, PMW), I’ve learned how deal with new Internees and processing their applications, forwarding with proper homework and documentation to their respective authority for approval and then informing them and providing their joining letters of internship.

I was hired specifically to find out customers issues, picking up their suggestions, giving most priority to the most necessary and immediate problem to solve it on immediate basis. Making detailed report for every outlet and submitting it to Managing Director of the company and give ranking to all outlets of Karachi region. Making the list of those problems on which we need to overcome instantly.