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概要
A self motivated and dedicated person.Strong time management and personal efficiency,has the ability to work as an individual or in groups with the commitment to achieve goals.Eager to make work done ,believe in the concept of keeping it simple ,objective and transparent.Desire to seek position where education and range of skills and knowledge will make an immediate contribution as an integral part of a progressive company
工作经历
Relationship manager
I am working as a relationship manager in Mcb bank limited .My job is to handle the branch clients ,provides them the best services ,introduce new customers to the bank,managing the branch portfolio,meets the target and maintaining the service quality
Service Quality Officer
Attending to customers ,answering their queries and providing product information.
Record customer complaint and Route it to CRU (Customer Resolution Unit ) for resolution.
Ensuring proper application of key quality assurance laws,other rules and regulations.
customer relationship officer
Introduce new customers to the bank and mobilizing deposit in existing portfolio
Account opening and close documentation
preparation of letters /certificates i.e profit tax certificates,WHT certificates,Account maintaining letters etc
Meet the targets of assigned ban ca assurance