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概要
To work in an organization as an executive, where I can contribute to the organization's growth and profitability with my skills and also get an opportunity to gain exposure and expertise that would help me to build a promising and successful career.
工作经历
Vendor Seller
1. Worked as a seller on Daraz.
2. Generate and update products Inventory
3.Manage customer services and addresses their inquiries, resolve issues utilizing strong verbal and negotiation skills to ensure high satisfaction of customer.
Customer service representative
1. Worked as a customer service representative
2. Manage and update all Inventory on E-commerce website.
3. Manage social media accounts such as Facebook, WhatsApp, Instagram
4. Handling live chats
5 . Making confirmation calls
6. Processing orders
Phone Banking officer
Worked as an Inbound officer.
Provide timely and effective resolution to a range of customer issues and requests.
Handled escalated issues very well and worked to diffuse situations to ensure customer satisfaction.