概要

I am hardworking and motivated Business Analysts who has acquired extensive knowledge in the field through the study of Business with Accounting & Finance specialization at degree level. I have strengthened my skills in the work environment by done internship at Maple Leaf cement Factory. I always like to get the task I have been given done in a professional and efficient manner and I have proved these skills through my studies at college and university. I want to apply my business development skills to an environment where they will make a significant impact on bottom line.br/Currently i am working with leading bank HBL as Customer service officer. My JD includes,br/Maintaining a positive, empathetic, and professional attitude toward customers at all times.

项目

Resume building

工作经历

公司标识
Customer Service Officer
Habib Bank Limited
Sep 2019 - 代表 | Okara, Pakistan

To handle customer's account opening applications and complete those applications efficiently and effectively according to Bank policy and procedures.Handle customer complaints and timely resolve those complaints.Manage account opening TAT.    Also manage branch look and cleanliness. Moreover manage branch OTC by transferring customers to ADC like mobile app, konnect agents and ATMs etc.

公司标识
CSO
HBL
Oct 2019 - Jun 2022

公司标识
Intern
Maple Leaf Cement Factory
Jul 2018 - Aug 2018 | Lahore, Pakistan

i have performed duties to analyze the company reports and manage to perform analysis on data.

学历

COMSATS Institute of Information Technology
硕士, 贸易学士, BBS‎
Finance
CGPA 3.7/4
2019
Punjab college for women okaar
中级/A级, 贸易学学生, I.Com‎
Commerce, Banking, Auditing
所占比重 86%
2014
Govt. Model School Okara
非预科, Matric in Science‎
Physics, Chemistry, Biology
Completed
2012
BISE Lahore
非预科, Matric in Science‎
Science
Completed
2012

技能

熟练 Account Management
熟练 Accounting
熟练 Accounting Skills
熟练 Admin Operations Management
熟练 Aesthetic Procedures Knowledge
熟练 Analytical & IT Skills
熟练 Answering Inquiries
熟练 Auditing
熟练 Bank Reconciliation on
熟练 Banking
熟练 Branch Operations
熟练 Brand Activation
熟练 Brand Awareness
熟练 Brand Management
熟练 Business Development Strategies
熟练 Business Problems Analysis
熟练 Communication & Coordination Skills
熟练 Compliance
熟练 Computer Skill
熟练 Configuring Software
熟练 Courteous
熟练 Cross Cultural Communication Skills
熟练 Cross culture communication skills
熟练 Customer Satisfaction Management
熟练 Documentation Skills
熟练 Extrovert
熟练 Field Task Management
熟练 Financial Accounting
熟练 Financial and Budgeting Skills
熟练 Financial Monitoring
熟练 Good knowledge of MS Office
熟练 Key Account Relationship Building
熟练 Maintain Proper Records as Per Bank’s Policy
熟练 Maintenance Of Proper Record
熟练 Monitoring Customer Transactions
熟练 Operations Responsibilities
熟练 Oral Communication Skills
熟练 People Management
熟练 Presentation Skills
中级 Process Management
熟练 Qualitative & Quantitative Skills
熟练 Record Keeping
熟练 Record Keeping1
熟练 Reporting Abilities
熟练 Reporting Skills
熟练 Result Oriented
熟练 Revenue Analysis
熟练 Risk Management
熟练 Sales Networking
熟练 SECP Compliance

语言

熟练 英语
熟练 旁遮普语
熟练 乌尔都语