• IT/Network Support Team Lead with expertise of Complaint Management.
• Servers Backup & Disaster Recovery Management Using (VEEAM Backup & Replication)
• IT Infrastructure support and Management of approximately 40 physical and multiple virtual machines as (VMWare ESX) servers.
• Installation, configuration, Troubleshooting of VMware vSphere ESXi 6.5/7.0 on HP and Dell Servers, VMware vCenter 6.5/7.0/8.0 Server also on Windows Server 2012/16/19/22
• Configuration, Monitoring on All Servers using single console.
• Performing timely patch management as per the schedule with successfully upgraded and patching over 40 ESXi servers.
• Monitoring the CPU utilization, memory space, local disk space on Windows Servers.
• VM configuration & up gradation of disk space, RAM, CPU. Configured, deployed, managed and troubleshooting Servers and Virtual Machines.
• Migration of VMs across hosts within a HA cluster to perform maintenance tasks on ESXI hosts.
• Strong Knowledge of ESXI Upgrade, BIOS Up-gradation .
• Creation/ Deletion snapshots of VMs.
• Participate in technical discussions with team members and in high level escalation issues.
• Experience with vSphere client, VM build, cloning, migration, VM customization & troubleshooting.
• Oversee delegated Infrastructure activities e.g. maintenance reboot, power down, patching, upgrades, DR exercises, maintaining production system for stability..
• Have knowledge about Powershel scripting, Good knowledge about VMFS data store migration.

•Install and configure computer hardware operating systems and applications monitor and maintain computer systems and networks
•Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
•Troubleshoot system and network problems, diagnosing and solving hardware or software faults
•Replace parts as required provide support, including procedural documentation and relevant reports
•Follow diagrams and written instructions to repair a fault or set up a system
•Support the roll-out of new applications set up new users' accounts and profiles and deal with password issues
•Respond within agreed time limits to call-outs work continuously on a task until completion (or referral to third parties, if appropriate) prioritise and manage many open cases at one time.
•Test and evaluate new technology.
•Servers Administration , VM ESXi , DNS , Exchange Server Roles

Internship program in WLL NMS Cantt, Lahore.
1# Responsible for BSS Network Operations & Maintenance which includes BSC LTR Cantt, BSC LTR and BSC CTR.
2# Responsible for Operation and maintenance of BTS sites (BTS3900, BTS3606), BTS health check, sectors monitoring etc..
3# Responsible for CRM complain handling.
4# Escalation and troubleshooting of various issues on Base Transceiver station (BTS) Alarms via iManager M2000 and Huawei Airbridge for CDMA 1X and EV-DO.
5# Log Reports, Interruption Reports, and managing Trouble Tickets on daily basis. • Provide support services to field engineers and other technical team.

Teaching mathematics and sciences subjects up to matric

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