• Deliver support to the HR & people development manager with generalist HR matters, including human resource planning job advertisements, screening applications, and arranging interviews by using ERP Channel/Module.
• Conduct annual reviews of the pension and benefits plan to ensure optimal plan efficiencies for the NGO. Accept employee grievances and develop plans for conflict resolution with the appropriate supervisor.
• Exceed company goals and ensure a multifaceted recruiting force by devising tactical implementation plans and employing strategic staffing techniques. Enhance the communication between the management and the employees and assure that all employees are informed of all info related to job and rights.
• Expertly formulate HR report, offer letters, and contracts, update HCM and HRMIS module, manage the interns in internship process, and circulate performance appraisals, memos, and office orders to all staff.
• Prepare and submit all monthly benefits payments along with proper documentation to ensure eligibility, while ensuring compliance with regulatory requirements regarding benefits, compensation, and information privacy.
• Act as liaison between HR department and other company divisions to resolve employee conflicts in fair and tactful manner. Handle daily office work, including placing stationary orders, maintaining invoices and assist employees with their questions.
• Successfully monitor timely completion of all attendance timesheets and leave forms, as well as maintain employee file records by handling changes in employee status in timely manner.
• Present secretarial support to the grievance redresser committee in disciplinary hearings. Check and verify the references provided by new employees through email correspondence/call on phone.

• Arranged administrative staff meeting, air tickets, boarding/lodging of staff, boarding/lodging, repair, and maintenance of equipment, and processed all bills through ERP procurement module.
• Efficiently oversaw human resource policies and practices with respect to recruiting, compensation, benefits, performance evaluations, career development, and employee performance feedback.
• Established and retained effective working relationships with key internal and external stakeholders. Dealt with queries relating to assessment and provide advice to staff with regards to the organization’s assessment regulations.
• Streamlined and supervised administrative processes of staff recruitment, including overseeing advertising, candidate enquiries, and interview processes in accordance with local policy and procedures.
• Oversaw the provision of high quality and sustainable administrative support and personal assistance to operations managers and local staff to enable the smooth running of the operations department and delivery of strategic objectives.
• Established office supply items, printing, and stationery according to requirement of sections/District offices; managed employee appraisals designed employee descriptions and worked with management on driven development plans.

• Held accountable for scanning and uploading pictures in MIS, collecting time sheet of employees from sections, scanning the notifications, and reviewing a time sheet according to project wise.
• Delivered general clerical and administrative support to the human resources division; composed letters, memoranda, and other correspondence related to assigned human resources programs and activities.
• Responsible for administering benefits and other office perks, employee engagement, conducting new hire orientation, exit interviews, and handling communication with international parent company regarding staff and other company issues.
• Planned and coordinated department presentations and training sessions to adhere with HR policies. Directed research to determine efficacy of personnel programs, and recommended changes to improve organizational value.

• Trained in various Sections & Departments of the Bank and possessed Insight knowledge about the core functions of the commercial banking.