I have experience in Customer services with cash handling background. High energy and outgoing with a dedication to positive guest relations. Performance-driven administrative professional with experience in facilitating support services and office management. Strong organizational and communicational and interpersonal skills with the ability to independently plan and direct business affairs. PC proficiency, MS Word, Excel, PowerPoint and priority software system.
• Maintain Executive Office/files, records and logs.
• Manage Admin duties.
• Keeping Personal records and manage Executive’s Personal Finances and book keeping
• Responsible for a lot of coordination between departments.
• Partner with HR to maintain office policies as necessary.
• Organize office operations and procedures.
• Manage relationship with Vendors, Services Providers.
• Attending meetings with senior management.
• Take job interviews and short list candidates for the final interview.
• Manage Recruitment cycle for the available openings.
• Making personal files for new hiring.
• Preparing confirming letters, Plan, Organize and Manage CEO's Schedules timely
• Plan and Coordinate International and Domestic travel arrangements for the CEO and MD and occasionally accompanying Senior Management.
• Take daily follow up from Management and provide a daily update reports to the CEO
• Employee files handling and maintaining their personal records
• Handling employee’s complaints and grievances also establish policies and Procedures.
• Coordinate with all heads of the departments of the organization.
• Attend incoming emails, calls, and letter for the CEO.
• Perform routine tasks like mailing, copying, drafting, scanning, and making memos, reports, charts, and letters.
• Organize meetings and take notes, make agendas and distribute to the all heads of the organization.
• Provide Executive level of assistance
• Scanning of Invoices, POs and take approvals direct from the CEO.
• Take follow ups from the heads of the staff and made weekly assessments of the jobs assigned.
Provide Executive level of Administrative support to the Director and secretarial support to the General Manager in areas of calendar management and document preparation, scheduled meetings and made Travel arrangements.
· Organize the details of special event and corporate agendas.
· Collaborate with departmental managers to facilitate accurate and timely writing, editing and preparation of final copy from draft to distribution.
· Perform routine tasks like mailing, copying, drafting, scanning, and making memos, reports, charts, and letters.
· Screened incoming calls, emails and prioritized messages.
· Ensure the maintenance of a working environment and furnishes essential office supplies.
· Maintain an effective medium of communication and close collaboration of workers in the organization.
· Perform job interviews and see to it that they are done according to the standards of the company.
· Orient, educate and train fresh employees and acquaint them with their specific responsibilities.
· Well manage office admin duties in the absence of seniors.
Created power point presentations for business development meetings.
· Made travel arrangements for director and supervisors.
· Obtained signatures for financial documents.
· Greet numerous visitors, including VIPs, vendors, and all interview candidates.
· Take notes of the meetings.
· Answer phone calls, scheduled meetings, appointments and called clients
· Maintained complex database in Microsoft office environment.
· Handle incoming and outgoing correspondence including mails, emails, and faxes.
· Handle all media and public relation enquiries.
Presentation at open house on site with new clients on weekly basis.
· Made business for company growth.
· Give pitch daily to new clients over phone and consistently follow up with them.
· Successfully coordinated and hosted numerous clients’ seminars, creating invitations, promotional materials and booking venues.
· Overseas receptionist area, including greeting visitors and responding to telephones and in person requests for information.
· Trained 2 Business Executive during the period of my job
Plan meetings with IT department and visit them for sell the bandwidth.
· Filed documents in a timely manner.
· Answer the quire of the client and transfer customer support for further help