Crop Picture
NOTE: Do not upload any image that violates our Picture Policy. Doing so will result in the removal of the concerned image without prior notification.
概要
Qualities and a diverse set of skills like time management, interpersonal and organizational skills are essential, and balancing various tasks (multitasking) while performing day-to-day duties.
项目
工作经历
Senior Transfer Officer
• File transfer, plot, house, shop (Change of Ownership)
•Payments audit
• File audit
• Data entry
• Record maintaining
• File scanning
• Daily reports.
Ufone
For 4 years and 05 months worked with Ufone As a Customer Care Representative on the project Of Coca-Cola Private Limited in Lahore since 23 April 2017 to 28 February 2019.Responsibilities. Listen to the customer’s requirements carefully over the Call, acknowledge the issue, log the complaint, and send it to SAP for relevant query. Give TAT to customer and follow up, send the mail To concern as long as report to supervisor and Arrange curtsey call back to customer for the feedback and satisfaction . Training for agents regarding SOP new updates and System usages, QA monitoring.
Team Coordinator/ Customer Care Representative
3 Years worked in Mobilink on inbound, outbound and
Multiple projects since 19/ December/2013 till
31/ December/2015 in Lahore..
Responsibilities.
(Outbound) Upselling project, Billing project, change
Of ownership project, Customer Feed Back (CFL) Back-
End.
(Inbound) Worked as Team Coordinator and with the
Excellent Teamwork skill.
Trainings, QA monitoring, take calls over the helpline
Assistant Account
2 Years worked with Siddiqui Roller Floor Mills as an
Assistant accountant in Mirpur Khas (Sindh) since
2009 till 2011.
Responsibilities.
Maintain cash book, general ledger, vouchers on daily
Bases, Filing and documentation.
Maintain arrival and consumption record on Appendix.
Record of adherence and maintain salary record.
Maintain records of product arrival, delivery and
Gate passes.
Worked as storekeeper in production.
Payments recovery.
