• Backup to the agents incase of any inconvinience faced by customer. Solve the issue on the spot by overtaking a files.
• Train new agents.
• Confer with customers to determine their travel preferences.
• Tackle panic customer and give them services till sort the issue raised by customer.
• Inform clients of essential travel information, such as travel times, transportation connections, baggage allowances and medical and visa requirements
. • Prepare customer invoices and accept payments.
• After issuance provide e-tickets and itineraries along with other required documents to customer within time.
• Deliver a training session to the new hired agents.
• Backup to the agents incase of any inconvinience faced by customer. Solve the issue on the spot by overtaking a files.
• Perform a Team lead role in absence of Boss.

• Dealing customers inquiries on phone and emails about flights reservation. • Confer with customers to determine their travel preferences. • Determine whether seats are available on travel dates requested by customers, assigning requested seats when available and get e-tickets issued when all requirements fulfilled. • Inform clients of essential travel information, such as travel times, transportation connections, baggage allowances and medical and visa requirements. • Prepare customer invoices and accept payments. • After issuance provide e-tickets and itineraries along with other required documents to customer within time. • Deliver a training session to the new hired agents. • Backup to the agents incase of any inconvinience faced by customer. Solve the issue on the spot by overtaking a files. • Perform a Team lead role in absence of Boss.

I am responsible for;
• Managing Facebook Pages of Restaurant.
• Upcoming events Criteria design and Requirement.
• Customer Feedback calls and Customer Relations.
• Highlight the points of improvement through customer Feedback.
• SMS Marketing and software.

I am responsible for
• Generate Invoice on SQL Based Software, called Point of sale.
• Daily closing of sale & cash.
• Daily settlement of Credit Card Machines.
• Weekly and monthly closing of PETTY CASH.
• Monthly Closing of Point Of Sale.
• Maintain record and keeping files.
• Store inventory on daily basis.
• Issue daily items of grocery on demand.
• Make a food cost on excel sheet.
• Monthly Store Checking.
• Prepared a monthly demand of all store items.

• I was responsible for
• Generate invoice on MSDOS based software.
• Maintain Account Receivable on software and manual.
• Keeping record of pending bills.
• Check the stock of store on month end.
• Make order of short products of store.
• Check the cash recovery with cashier.
• Send & receive software’s RAR through E-mail to HEAD OFFICE on daily basis
for invoice approval.

• Out bond call center.
• Call according to given script and detail of product.
• Offering a product for sale to costumer on contract base.
• Contact to costumer after selling product, that costumer is satisfied with our product.

I am responsible for
• Generate Invoice on SQL Based Software, called Point of sale.
• Daily closing of sale & cash.
• Daily settlement of Credit Card Machines.
• Monthly Closing of Point Of Sale.
• Maintain record and keeping files.
• Store inventory on daily basis.
• Issue daily items of grocery on demand.
• Make a food cost on excel sheet.
• Monthly Store Checking.
• Prepared a monthly demand of all store items.