خلاصہ


TO WHOM IT MAY CONCERN


SUBJECT: CORPORATE MANAGEMENT PROFESSIONAL


Dear Sir / Madam,


This is to introduce myself for the relevant roles in a progressive, future oriented and dynamic organization. I believe that my credentials, experience and skills set closely match with the job requirement and related functions.

I have earned essential University Degree Qualifications in Business Management, Human Resources, Law & English as an academic, business and professional language.

I have attained around 14 years corporate professional experience in the field of Administration, Coordination & Liaisoning, Human Resources and Business Operation.

I have acquired and developed essential skills set and competencies to manage and procure these business domains. I am an optimistic resource, sound team player, analytically focused, having recognized track of administration, leadership and human resources management. I am confident enough to make a positive contribution to an organization through diversified business experience and expertise with effective problem-solving approach and efficient professional acumen.

If you are in search of positive dynamic professional who is committed to the highest standards of work performance, I would welcome the opportunity to meet you at earliest possible convenience.


Thanking you for your time and consideration, I look forward to hear from you in due course of time.

Kind Regards,

RIZWAN AHMED
Cell: +92-324-4142420
Email: iamahmedhbs@gmail.com


Encl: Resume


پراجیکٹس

Establishment Of Admin Department
SHRM-Research Project 6-Months Duration

تجربہ

کمپنی کا لوگو
Manager Operation & Administration
Al Waris Tourism Services (Pvt) Ltd.
جنوری ۲۰۱۹ - موجودہ | Lahore, Pakistan


In brief:             
Hired as an Experienced Corporate Professional to oversee, manage and streamline business operation both at (domestic & Global) level.
RESPONSIBILITIES INCLUDE:
- Financial Management, Compliance & Contracts.
- Resources Management, Staff Management, Office & Record Management.
- Customer Services & Support Management.
- Plan, Arrange & Execute Accommodation & Itinerates.
- Process Visa & Related Entry Requirements.
- Administer Travel Policies & Negotiate Service Contracts. 
- Advise & Process Travel Document and Insurance.
- Liaison with Travel Partners, Visa Organizers, Airlines, Hotels and Transport. 
- Promote business by offering continuous Improved products.
- Manage Budget & maintain Financial & Statistical Record.
- Giude, Motivate and manage Team to Meet & Exceed Targets.
- Meet Customer Expectation by Sourcing Product & Destination.
- Oversee Company Accounts, Payments & Payroll Matter 
- Follow-up and Coordinate for Paynments with Banks, Travel Partners & Clients.
- Schedule, Prioritize & Monitor Work processes, Events & Action Activity. 
- Manage CRM & QuickBooks for Accounts, Audit Management & Reporting.
- Manage, resolve Routine Operational ueries & Administrative Issues.
- Focus on Annual Action Plan, Closely Observe Legal Issues.
- Coordinate Meeting, Events, Training ,Workshop & Seminars.
- Relationship building with Tour Operators (Local & Intl.) 
  

کمپنی کا لوگو
Manager Administration
Kinnaird College for Women
مئی ۲۰۱٦ - جولائی ۲۰۱۸ | Lahore, Pakistan


In Brief:
Selected as a Professional Resource in the capacity of Managr Administration, to Establish, Develop, Integrate and Operationalize Under Performing Admin Department at its full swing by making drastic changes and implementing Policies, Practices, Processes & Systems with Management Support and close coordination & working with HRD.
RESPONSIBILITIES & CONTRIBUTIONS:                      
TO OVERSEE,EXECUTE, MANAGE, MONITOR & DEVELOP:
-Establishment & Re-engineering of Admin Department.
-Support Services to allied department.
-Development of staff by Counseling, Motivation & Training.
-Employee Relations in organization
-Policy Implementation & Execution
-Talent Acquisition, Interview Panelist
-Roles & Jobs Developing & Defining
-Effective Hierarchy Reporting
-Data Analysis & Report Writing
-Staff Management, Deployment & Monitoring
-Counseling & Motivation of staff  & Reprimand on Disciplinary Matters
-Events Management & Arrangement Execution
-Monitoring, Evaluation, Liaisoning & Coordination, Measures & Reforms
-Gardening & Horticultural
-Transport Services & Fleet Management
-Repairs & Renovation Works
-Campus Facilities Management -House Keeping Affairs
-Delegation Management
-Commissioning & facilitation in Auditing
-Performance evaluation and appraisal of staff.
-Asset Management & Distribution
-IR & LL / Social Security.
-Procurement Facilitation Management
-Cash and Account Management, Preparation & Reconciliation of accounts
-Clearance and follow up of Vendors Payment
-Data analysis & Report Writing
-Facilitation & Support management in BODs & BOGs Meetings
-Participation in Social Awareness program
-Implementation of EHS-Environment, Health & Safety programe

کمپنی کا لوگو
Manager Group Administration & Coordination
First Capital Group [Formally known Worldcall Telecom Group]
مارچ ۲۰۰۴ - جنوری ۲۰۱۱ | Lahore, Pakistan


In brief:             
Selected as a talented resource to handle successfully Admin & Coordination department initially, in the capacity of Exec-Admin Officer (Later on promoted to Group Manager Admin & Coordination). Introduced and implemented best practices/ procedures/ processes and systems in Admin / HR departments at group level. 
ADMIN-RESPONSIBILITIES & CONTRIBUTIONS:
- Facilitation Management & Administrative Support.
- Policy, Procedure & System Implementation, Compliance, Reporting & Execution.
- Transport Management & Fleet (Registration & Repair)
- Staff Management, Asset Management, Events & Media Management. 
- Oversee Housekeeping affairs & Facilities Management Services
- Building & Assets Repairs (Special-Scheduled-Annual)
- Protocol & Travel Arrangement of Excellencies & Delegations
- Horticulture Arrangement, Gardening & Landscaping 
- Organize BOD,s Meeting & Record & Circulate Minutes
- Monitor EHSS -Environment-Health-Safety-Security
- Job Designing, Task Assigning & Role Defining
- Procurement, Vendor Payment& Petty Cash 
- Liaison, Coordinate & Commissioning of projects
- Accounts Preparation, auditing & Payment Reconciliation 
- Performance Evaluation & Disciplinary Actions 
- Problem Resolution, Counseling-Motivation
- Coordination in Recruitment Process 
- Effective Arrangement of Staff Training & & Learning
- MEAL Ensurance –Monitoring, Evaluation, Accountability & Learning Role
- Monitor Time Sheet, Leave, Absent & Late Coming.
- Liaison & Coordinate with GOVT & Allied Functionaries.
- Monitor & Control Grocery & Mess Management.
- Data Analysis, Risk Assessment & Reporting
HR-RESPONSIBILITIES  & CONTRIBUTIONS:
- Workforce Planning & Talent Employment (Recruitment & Selection)
- Talent Orientation, Onboarding & Relationship building.
- Job Designing, Task Assigning & Role Defining
- Capacity Building & Skills Development 
- Performance Evaluation & Management 
- Implement Employee Benefit & Change Management Program
- Reduce Employee Turnover & Increase Retention Rate
- Conflict Handling, Counseling & Mentoring
- Ownership building  & Citizenship Motivation 
- Promote Environment, Culture, Values and Image 
- Ensure Compliance of SOP, Policy Execution & Objective Materliaization 
- Implement Best Fit Work Practices in-line with Strategy 
- Prepare Reports, Update Records & Maintain Secrecy
- Application of Labor & Employment Laws

کمپنی کا لوگو
Incharge Terminal
DAEWOO PAKISTAN EXPRESS BUS SERVICE LTD.
ستمبر ۲۰۰۰ - جولائی ۲۰۰۳ | Sahiwal, Pakistan

In Brief:
Initially hired as an information / customer services / public relation officer in operation department, (Later on promoted as Terminal Incharge-Sahiwal).  Engaged to promote and sell company values / services and product to the valued customers and generate business by facilitating, coaching, accommodating, prioritizing and providing hassle free services.
ROLES, CONTRIBUTIONS & RESPONSIBILITIES AS OPERATION INCHARGE:
- Provide Best Customer Service & Increase Company Revenue.
- Run Operation Deptt.as Per Defined Parameters.
- Handle Cash Management  & Sale Report Submission
- Coordinate and liaison for cash arrangement for Operation.
- Implement Bus schedule as per requirement.
- Devise Staff Duty Roaster & implementation Accordingly. 
- Complaint Reporting, Resolution and Feedback.
- Liaison w/Workshop for Timely Fleet Availability.
- Coordinate with HR regarding Staff Training & Refresher Courses. 
- Assist T.M Office in Breakdown & Accidents.
- Promote Branding & Values by Addressing Customer Queries.
- Manage Resources & Reduce Expense / Risks.
- Foster Culture in-line with company objectives.
- Special Assistance to Disable, Dignities, Old & Govt. Officials. 
- Monitor & Ensure Cleanliness of Premises.
- Liaison with Govt. Deptt. For Route, Certification & Others Permission.
- Circulate official Memos, Instructions & guidelines.
- Staff Conflict Handling, Counseling & Motivation.
- Nurture Corporate Citizenship Environment For Learning & Growth.
- Ensure Smooth Working & coordination of deptt.

تعلیم

University of the Punjab
بیچلرز, بیچلرز ان لاء, LL.B‎
Constitutional & Islamic Law, Corporate & Taxation Law, Criminal & Civil Law
فی صد 51%
2019
University of Wales
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA-SHRM‎
Strategic Human Resource Management
فی صد 50%
2012
University of the Punjab
ماسٹرز, ماسٹرز ان آرٹس, M. A English (Language & Literature)‎
English Language and Literature
فی صد 43%
2000

پیشہ ورانہ مہارتیں

ماہر Quality Assurance
ماہر Analytical & Problem Resolution
ماہر Audit, Finance & Resource Management
ماہر Communication, Coaching & Influencing
ماہر Employee Relationships Management
ماہر Leadership Development Coaching
ماہر Motivation & Grievance Management
ماہر Performance Management
ماہر Planning, Organizing & Controlling
ماہر Project & Asset Management
ماہر Resource Management & Development
ماہر Risk Analysis & Management
ماہر Strategy Execution & Aligning
ماہر Talent Acquisition Management

زبانیں

ماہر پنجابی
ماہر اردو
ماہر انگریزی