Providing Support of different software by PITB installed at CPO (Central Police Office) Karachi . Documenting processes and monitoring application performance metrics. Performing analyses on software application functionality and suggesting improvements. Consulting with the software development team, internal users, and clients to improve application performance. Ensuring effective front-end and back-end functionality of applications. Keeping a record of configuration changes and scheduling application updates.

Monitors and ensure the smooth operation of EMTTS (Electronic Mail Track & Trace System) Replication of data from local server to HO server on daily basis.
Taking MY SQL Database backup on a daily basis Manages database
Installing and configure operating system and system software as well as installing system and application upgrades patches for system stability.
Monitors and tune appropriate operating system parameters to ensure optimum level of performance.
Troubleshooting day-to-day real life Server and Systems issues

Troubleshooting day-to-day real life Server and Systems problems on AMC companies.
Manage the Cloud hosting.
Daily health checks the Exchange and active directory servers of our AMC clients.
Look after Exchange Server 2010.
Travelling to customer sites.
Look after all Network, Implementation, and Configuration on client side.
Managing Profiles, Security, Disk Storage, Files & Folders.
Installation of Microsoft Windows XP, Windows Vista, Win 7 and Server 2008 and server 2012.
Backup operations and managing the Print Servers.
Configuring and Trouble Shooting of Video Conferencing Setup.
Managing User Accounts (Local & Domain) Active Directory.
Purchasing systems where appropriate.
Configuration of VPN Connection.
Preparing documentation and presenting progress reports to customers.
Daily health checks the Exchange and active directory servers of our AMC clients.
Being involved in sales and support, and where appropriate, maintaining contact with client organizations..

Provide support to branches in SOD and EOD process in Karachi and all over Pakistan.
Responsible for answering the phone calls and mails of the customer and providing solutions to their problems.
Providing help and support in developing and implementing new applications.
Coordinate implementation any change request in collaboration with technical teams and IT centers.
Taken upfront responsibilities in undertaking UAT for change request in Unibank with ITPM and Businesses and monitoring the Roll Outs activities with IT Centers.
Provide supports to branches on Fast (Online Transaction system), Bio Matrix system for Unibank and Thin Client & Terminal Server.
Loading Data from external application of different department into Oracle Based Database.
Monitoring of the CDB (Centralized Database System) and other system optimization performances.
Monitoring & Administration of Application server used for the Signature cards conversion from UB to SYMBOLS -CBS.
Patch Management on live Symbols as well as Test Environments.
Collect and document user's requirements.
Generating MIS related to branches all over the Pakistan.
Technical Support to all Branches of UBL @ Karachi Region.
Monitor Database Activity throughout the Pakistan.
Installing, configuring Database Server on Linux Operating System.
Extraction and Preparation of MIS for SBP reporting.
Including correction of incorrect entries in database due to improper functioning / use of the banking software by creating and executing SQL’s.

Trouble shooting and Physical support to Users of HO. 
Co-ordinate with System Administrator to solve Technical Problems.  
Provide Technical Support to users for Hardware, Network & Software issues. 
Installing and Configuring IBM Client Access AS400 Application Software on user’s PC. 
Installing and configuring different shipping lines online software.
Installing and configure operating system and system software as well as installing system and application upgrades patches for system stability.