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概要
To enhance my knowledge and capabilities by working in a dynamic organization that prides itself in giving substantial responsibility to new talent.
工作经历
Ecommerce Executive
Order Processing from Order generated to Delivery to customer.
Arranging stock from e-commerce store or Outlets as per orders requirement.
Delivery of orders after confirmation/process of payment received by customer (of said order).
Social media (Facebook, Instagram, Youtube) management.
Invoice generation in P.O.S as per online orders
Documentation related to order processing:
P.O.S invoice
DHL AWB
DHL custom clearance invoice
TCS C.O.D documents
Customer invoice
Follow up with customer and production unit incase of customized order (M.T.O) placed (with support of C.R.O e-commerce).
Give support regarding product photo shoot, so those style can be shoot which is not uploaded in website and available in e-commerce store.
Supervision of order Packaging as per standard.
Give support regarding uploading of product on website (whenever required due to load of work).
Managing records/work if order returned, raising requests for processing of partial and complete refunds.
Reconciliation of DHL invoices.
Providing details of C.O.D orders to Accounts Department.
Coordination with DHL/TCS staff for robust deliveries to entertain customer on time
Counter Services Officer
Account Opening
ATM Replenishment
Customer Handling
Deposit Pitching
