Dedicated professional with knowledge of hospitality industry and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
- Reporting directly to GM- Responsible for food production & costing - Due to being active in the market, also provided banquet and rooms sales on regular basis.- Oversaw preparation and management of event budgets to deliver at or below projected costs.- Solicited client feedback to assess event success and uncover opportunities for improvement.- Interviewed clients to understand event scopes of work and establish budgets.- Hired and cross-trained staff members for various event-specific functions and assess employees' understanding of associated processes and procedures.- Managed administrative logistics of event planning, booking, and promotions.- Worked closely with couples to meet events goals, maintain deadlines and resolve complaints or service issues.- Liaised with clients to determine exact event requirements.- Delivered prompt payment for event vendors, venues, staff, and transportation providers.- Maintained and built a comprehensive industry contacts, vendors, and venues database.- Assembled creative and innovative event attractions based on internal capabilities.- Coordinated with sales and marketing teams to publicize and promote events.
-Listened to customers' questions and concerns to provide answers or responses.-Built strong relationships with field operations team to support business development opportunities and improve servic-Provided excellent customer service by efficiently resolving issues and responding to inquiries-Offered free products or services to pacify irate or unsatisfied customers-Resolved issues through active listening and open-ended questioning, escalating major problems to manager-Updated account information to maintain customer records-Reviewed orders for accuracy, errors and omissions to minimize incorrect shipments-Learned new skills and applied to daily tasks to improve efficiency and productivity-Used Microsoft Word and other software tools to create documents and other communications
-Conducted qualitative and quantitative analysis of logistics operations to pinpoint and correct inefficiencies-Selected transportation routes to maximize economy by combining shipments or consolidating warehousing and distribution-Developed business and drove sales 26% by producing new solutions, gaining new contracts and analyzing logistical issues-Saved $300-$500 per transport by researching new carriers and effectively negotiating contracts-Documented physical supply chain processes such as workflows, cycle times, position responsibilities and system flows-Directed shipping and receiving of wide range of products daily.-Coordinated driver dispatch to accomplish daily delivery requirements-Monitored quotas and forecasts to identify product and equipment shortages-Conducted research to address shipping errors and packaging mistakes
Interviewing & Recruiting candidates to make a potential sales team who have IT-based knowledge with CEO’s supervision.
Providing field training to interns & sales teams on market strategies and methods to reach out clients.
Collecting daily report of their activities to ensure their performance.
Designing company profile.
Managing Social Media.
What I did:
1) Established new vendor/supplier relations
2) Found new clients
3) Providing existing clients with new services
4) Organizing and mentoring new recruits
5) Completed projects
6) Provided Business Plan
I joined this organization as trainee and ended up working as sales consultant.
Financial Accountant Internship
Providing introduction to 50+ customers about the newly launched connection Provider Company.
Achieved monthly target of 500 sim card activations in a competitive market of 4 different communication provider companies.
Lead a team of 5 persons and trained them in the last 2 weeks of my service in the company before resigning.
Same as worked in 2014
My responsibilities also included maintaining financial account and assisting the manager in handling customers