• Manage & increase effectiveness & efficiency of Sales & Support, through improvements to each function as well as coordination & communication between support & business functions
• Building close Long-term healthy client relationship and providing prime attention to existing business Providers
• Evaluate and Analyze Customer Requirements, Onboarding New Clients & Promote Customer Loyalty 
• Monitoring & Coordinating with Team, Branches, call center and Experts
• Planning, scheduling and Monitoring KPI to ensure output and targets
• Oversee overall financial management (Payments, Refunds, Sales and Cancellation)
• Responding Quires, Presenting Presentations, Coordinating and assisting different channels
• Managing Daily Sales, Calls and Refund Reports

• Manage and increase the effectiveness and efficiency of Business and Support.
• Coordinating with Vendors, Suppliers and Service Providers
• Continuous study of Market & Stake holders for Cost-effective & Profitable business   
• Planning, scheduling and Monitoring KPI to ensure production output of Business Growth

• Plan, coordinate, budget, and supervise construction projects from start to finish.
• Nurtures relationships with suppliers to negotiate the best prices for company
• Interpret and explain contracts and technical information to other professionals
• Report work progress and budget matters to clients
• Collaborate with architects, engineers, and other construction specialists
• Comply with legal requirements, building and safety codes, and other regulations

• Manage & increase the effectiveness and efficiency of Support Services, through improvements to each function as well as coordination & communication between support & business functions
• Monitoring & Coordinating with NCR, Admin, Network Team, Branches, call center, Cash securer services, IT and finance for the continuation of process
• Planning, scheduling and Monitoring KPI to ensure production output and on time delivery targets are achieved cost effectively
• Oversee overall financial management, Daily KPI and Resource Management
• Invoicing to funding sources, including calculation of completed units of service
• Responding Quires, Presenting Presentations, Coordinating and assisting different channels
• Daily reconciliation for cash vault & Branches

• To build on the existing portfolio of clients, market new and existing offerings to them, to identify selling and cross-selling opportunities through the daily analysis and interactions made with clients in order to help achieve the sub-department’s Business targets. 
• Develop a close working relationship with all departments / sub-departments including Product partners
• Identify opportunities for continuous improvement of systems, processes, and practices while taking into account leading finance practices, improvement of business processes, cost reduction, and productivity improvement
• Obtains paperwork needed for submission to Underwriting (including but not limited to paycheck stubs, W-2's, tax returns, Bank statements, etc.)
• Follow written and oral instructions as it pertains to completing application paperwork, loan conditions, compliance requirements, and departmental policies and procedures

 • Interacting with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints. 
• Accurately record, remember, and verbally communicate detailed information
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. 
• Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. 
• Refer unresolved customer grievances to designated departments for further investigation. 
• Determine charges for services requested. 
• Obtain and examine all relevant information to assess validity of complaints and to determine possible causes. 
• Solicit sale of new or additional services or products.