Review insurance application and endorsement to evaluate submissions information required to accept or reject claim policies based on claim guidelines.
Communicate daily with clients via telephone and email to assist in risk placement and rating, obtain information and answer agent inquiries.
Resolved customer complaints in a timely and professional manner.
Include specific claims-related experience such as claims processing, handling customer inquiries and complaints, and resolving disputes.
Demonstrated open and positive behavior in support of operations goals. Provided informal guidance to co-workers and back-up support in the absence of others.

Handled all customer relations issues in a gracious manner and in accordance with company policy.Analyzed new or renewal policies against the binder and the expired policy.
Handled phone and email inquiries from insurance companies, identified and prepared premium finance quotes/agreements and sent renewal quotes to clients.
Provided additional support to all departments including responding to customer inquiries, check processing and other various tasks.
Entered and retrieved information of varying complexity using appropriate computer system applications to update records, process insuranceapplications and obtain information to others. 
Demonstrated open and positive behavior in support of operations goals. Provided informal guidance to co-workers and back-up support in the absence of others.

In this Company I am worked in Account Department in 2015 to 2016 handling Employee issues like:

Prepared Simple (Purchased & Sales) Ledger Entries.
Reviewed and Corrected Accounting Entries.
Workers Over- Time Reports.
Purchase / Sale Reports.
Collect bills, checked payments.