Build an organization'sdatabase architectureso that data is correctly stored and easily accessibleSetting up data storage and retrieval protocolsAdjusting permissions, and maintaining data security and integrity during migrations, backups, and day-to-day useMaintain information security throughout the organizationincluding monitoring access logs and building database security procedures.Set up antivirus programs at work stations,Develop policies for email security, and perform periodic data audits and backups to prevent information loss and unauthorized access.Responsible for network management, software development and database administrationManage documents, maintains, upgrades, or replaces hardware and software systems.Performing setup, enhancement, and maintenance tasksConfigure network security settings and connect peripheral devices, like printers and scanners that are used by multiple users.Provide direct support to users across the organization.Helping users access shared drives and devices.Provide support to help desk personnel and technicians.Prepare reports on hardware and software issues
Hardware & Software Management
Install & configure Access Control Devices
Support & maintain computer systems & peripherals Devices.
Configure Printer, Monitor, ATM card printer.
Commissioning, Crimping & tracing network cables.
Manage Disk management, Disk Backups, Wireless Access Point configuration.
Deal with Installation of Client OS, Backup & restore of data files.
LAN and WAN experience.
IPSEC VPN Configuration for secure site connectivity.
Implementation knowledge of FortiGate firewall, and Microsoft Azure
Install, configure IP &, Analogue Cameras, CCTV Surveillance Systems
Manage and configure NVR, DVR, PoE Switches, PoS, Biometric Devices
Installing and upgrading anti-virus software to ensure security at the user level
Administer systems supported locally (telephone, security)
Maintain record in the helpdesk system/tool and update them time to time
Implements standards regarding desktop applications, equipment, and policies, etc.
Troubleshoot system failures or bugs and provide solutions to restore functionality
Follow diagrams and written instructions to repair a fault or set up a system
Setting up new users' accounts and profiles and dealing with password issues.
Develop, documents, and implements standard operating procedures and customer service guidelines relating to remote IT support
Basic installation and troubleshooting of office applications (O365, Outlook, Excel, Word, PowerPoint, Teams, Skype, OneDrive).
Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
· Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination.
Create and maintain databases and spreadsheets that meet operational requirements.
Ensure data collected, managed is reported clearly and accurately
Design surveys and feedback forms.
Strongly analyse the data and use some updated tools for data analysis
Fully verse with monitoring and evaluation reports and tools
Collect and consolidate monthly data reports and data on progress against project indicators. Develop clear visualizations to convey complicated data in a straightforward fashion
building data models and reporting structures
Installing, configuring and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS and DHCP Configuring firewalls, routing and switching to maximize network efficiency and security.
Maximizing network performance through ongoing monitoring and troubleshooting. Configure Printer, Monitor, ATM card printer.
Commissioning, Crimping & tracing network cables.
Manage Disk management, Disk Backups, Wireless Access Point configuration.
Manage and configure NVR, DVR, PoE Switches, PoS, Biometric Devices.
Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls & racks.
Computer (Desktop / Laptop) Hardware Troubleshooting
Windows OS (XP, Win7, Win8, Win10 & Server 2008 / 2012) installation
IT Inventory Management
Negotiation with vendors and service providers
Microsoft Cloud (Office 365) support to clients
MS Outlook client support
Kaspersky Total Security Solution Deployment & Support
Generate technical drawings using a computer aided drafting system (AutoCAD).
Managed to draft and plot conceptual and final plans.
Collect, consolidate, and manage data. Ensure that relevant data elements are collected in a standardized way through efficient data capturing forms / templates.
Create and maintain databases and spreadsheets that meet operational requirements.
Ensure data collected, managed is reported clearly and accurately.
Provide data sets and accurate information to graphic designer for designing of communication products
Design surveys and feedback forms.
Strongly analyse the data and use some updated tools for data analysis
Collect and manage data on regular basis from WEP members for annual report, quarterly newsletter, story booklet, situational reports, and other significant documents of the forum,
Develop data driven presentations that show the overall impact of WEP members according to intervention areas.
Introduce innovative ways and out-of-box approaches for visualizing the data and impact of WEP members
Exploit available information management technologies, tools, platforms and systems, including GIS, MIS, and database engines, to support the WEP program goals and objectives;
Create a network of professional information management specialists from all partner bodies/agencies establishing a forum for data sharing, exchanging, standardization, processing and analysis.
In collaboration with the project coordinator and program coordinator, maintain a robust and detailed database management system to ensure the availability of reliable data to satisfy donor deadlines and support important decision-making.
Collect and consolidate monthly data reports and data on progress against project indicators.
Create infographics, dashboards, and presentations for internal and external stakeholders, such as donors, government, and technical working groups, by interpreting and visualizing critical indicator data.
Undertake payments and deposits for the bank customers as per the system within assigned limits
Accept inward and outward clearing instruments and process on the system accordingly.
Physical return of bad cheques
Undertake Pay Order / Demand Drafts input and issuance when assigned.
All tax liabilities for the customer need to be applied/executed and reconciled.
All cheques sent for clearing/collection must be endorsed. On a weekly basis reconcile
Credits received against cheques sent for collection.
Properly review applications for issuance of Payment Order and DD
Backup of other cash officer
Custodian of keys when assigned
Reconcile his daily cash balances as per the transactions/ledger
Bi-monthly reconcile his cash position with the branch overall cash position
Maintain accuracy of reporting in case of shortages and overages, for the day.
Any other responsibility assigned by OM/BM. Performed computer (Desktop / Laptop) hardware troubleshooting
Remained responsible for installation of Windows OS (XP, Win7, Win8, Win10 & Server 2008 / 2012)
Remained responsible for IT Inventory Management
Provided support and resolve networking issues