I am an organized, zealous tech geek, been a Science student all my life, would love an opportunity to work in a competitive environment.
- Organize work in a ticket system with the customer team
- In charge with the initial investigation of the issues
- Proactively document, monitor and update support tickets and actionable steps taken
- Stay up-to-date with all the latest technologies concerning the company’s software products
- Interact with customers over live chat and emails
- Build up the knowledge database
Working in Uber Eats campaign over email support.
I was part of the Android Developers ream and have been designing, developing and maintaining apps like Battery Saver, Screen Lock, Recipes app and Android Cleaner.
I worked as an Intern in Software development. My area of learning was Web Application development.