• Lead a team of 26 professionals in a US-based firm specializing in DAAS and WAAS solutions.
• Plan, execute, and oversee projects involving Nutanix, Citrix, VPNs, Azure and Windows Servers.
• Manage infrastructure design, deployment, and maintenance to support client needs.
• Provide escalated technical support, troubleshoot issues, and ensure client satisfaction.
• Implement security measures and ensure compliance with industry regulations.
• Drive continuous improvement initiatives and mentor team members for skill enhancement.
• Office 0365 deployment, User Management adding users, Azure Right Management, Admin Permissions and Roles, Pro Plus and office online mode, Single Sign-on & ADFS, Directory Synchronization.
• Deployment of Azure SQL.
• Migrate On-Premises AD to Azure Entra ID.
• Manage the Accelerated Analytics Azure environments (Development, Testing and Production).
• Monitor performance on all environments (CPU, disk space, etc.) to ensure smooth running of all environments
• Tenant to tenant migrations in Azure.
• Manage firewalls, VPNs, and remote access to servers, based on different user roles and access requirements. Manage cloud-based FTP and other forms of file sharing. Backups, restorations and disaster recovery.
• Citrix Apps and Desktops (Formerly Known as Xen-app & Xen-Desktop)
• Citrix ADC (Formerly known as NetScaler)
• Microsoft AD DS, RDS, IIS
• FS Logix
• DUO / MFA configuration
• Troubleshooting and providing Level 3 support for the above-mentioned products among many more.
• Active Directory Management.
• Upgradation of Citrix Deployments to LTSR versions.

• Installation and configuration of VMware ESXi 6.0 and 6.5, VCenter Appliance, VM’s templates, ESXi networking and storage using vCenter Server and Patch management, Roles and Permissions.
• The configuration of HA, DRS, V-motion, Storage V-motion, NAS and SAN
• Microsoft VDI deployment and its configuration (Connection Broker Servers, Gateway Servers, Licensing servers, Web access, and Remote Desktop Session Host Servers)
• Dell VDI deployment and its configuration (Connection Broker Servers, Gateway Servers, Licensing servers, Web access, and Remote Desktop Session Host Servers)
• Citrix VDI deployment (Citrix NetScaler, StoreFront, Studio and Citrix Director and Citrix Delivery Controller.
• Deploying Citrix Workspace App, The Citrix Workspace App Experience, Citrix Workspace App Configuration, Configure Citrix Workspace App with an ADMX File and Configure Citrix Workspace App Manually
• Deployment and configuration of Trend-micro servers which includes Office Scan and Worry-free Advance, Corporate and standard edition servers and its deployment on the remote hosts.
• Deployment and configuration of Symantec antivirus solution for Customers.
• Provisioning of machines on different infrastructure which includes VMware, Hyper-V, Converged, and hyper-converged (Nutanix).
• Worked on Multi-Vendor Servers which includes Super Micro, Dell, and HP.
• Office 0365 deployment, User Management adding users, Azure Right Management, Admin Permissions and Roles, Pro Plus and office online mode, Single Sign-on & ADFS, Directory Synchronization.
• Deployment of NMS such Nagios, Solar Wind NPM and Zabbix.
• Backup of VM's using VMware Data Protection, Nutanix Data-protection Domain and Veeam Backup and replication on NFS and NetApp storages.
• Creating rules, port forwarding, DMZ, ACL's and traffic monitoring

• 24 X 7 Production Support and Monitoring to Ensure a Proactive Problem Recognition and Resolution of System and Network Issues
• Managing, Maintaining and provisioning of Windows Server 2008, 2008R2, 2012,2012R2 and 2016 Active Directory, Domain Controller’s, RODC, RWDC, DNS, DHCP, IIS, and RDS.
• Administrate and management of File Server, assigning quotas (Soft/Hard), DFS and its replication.
• Deployment of MS Roaming Profiles and Dell Workspace Meta profile Servers for Customers.
• Applying Group policies from domain to manage and control the computers and users.
• Deployment and configuration of Microsoft virtual Environment which includes MS Connection Broker Servers, Gateway Servers, Licensing servers, Web access, and Remote Desktop Session Host Servers.
• Deployment and configuration Dell virtual Environment which includes MS and Dell Connection Broker Servers, Gateway Servers, Licensing servers, Web access and Remote Desktop Session Host Servers.
• The configuration of Session-Based Desktops, Servers and Apps Publications for the customers. Configuration & Management of Virtualization Infrastructure using VMware & DinCenter (KVM Console).
• Demonstration of Hosted Virtual Desktop’s to the potential customers.
• Providing support for HVD & HVS.
• Use Zendesk Ticketing System for trace and keep quality of service
• Fully responsible of Providing all kind of support up to level 2
• Migration projects.
• Monitoring Configuration and Management of Zabbix based on SNMP and Solar Winds.
• Monitoring and troubleshooting of my company\\\'s Network
• Creation, Deployment & Management of Hosted Virtual Desktops for Dincloud Inc.
• Responsible for the creation of Service Desk documentation.
• Escalate Problems and requests according to established procedures
• Research End-User problems to determine the root cause.
• Provide administrative tasks, such as password resets, permission management, account

I am working as an IT Support Technician in corelinks. Preparing labs of deploy the AD DS, deploy file server on Server operating for the students. Cisco routers and switches configure labs etc.

Managing Microsoft Active Directory in the enterprise, including creating bulk user accounts, deleting and modifying user accounts, setting up e-mail, home directories o with the TCP/IP v4 and v6 protocol, DHCP, DNS, FTP, HTTP, HTTPS.
• Hardware and Software troubleshooting - critically analyze a symptom, diagnose a fault, plan and take appropriate action on equipment including PCs, printers, servers, and networking etc.
• Configure new system for onboard employees.
• Routine system maintenance.
• Implement operating systems.
• User Profiles.
• Onsite - Support

Worked as a supervisor engineer on a construction projects, handling the project Management.

Worked as a client support and maintain the quality control as per the guidelines.