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概要
As an IT Manager with over 5 years of experience, I bring expertise in IT leadership, cloud computing, project management, cyber security, and network administration. My proficiency extends to Azure architecture, Office 365 optimization, security implementation, and system administration, among other key areas.
My professional focus lies in delivering tailored solutions that align with business objectives, whether it's optimizing productivity tools or ensuring robust security measures. With a strong foundation in project management, I excel in leading end-to-end project processes, from conception to delivery, while ensuring alignment with both business goals and client requirements. My technical proficiencies span a wide range of tools and software, including Azure, Office 365, SharePoint, Teams, Exchange, Jira/Confluence, and many more.
Throughout my career, I have demonstrated a knack for troubleshooting technical issues and providing long-term resolutions to complex IT challenges, always with a keen eye on meeting end-user needs. I have a proven track record of leading teams to achieve organizational objectives and exceed performance targets, all while driving continuous improvement initiatives and delivering exceptional results. Additionally, I hold various international certifications and have been recognized with the Employee of the Month award twice within a quarter for my excellence in achieving results.
In summary, I am an adaptable and analytical IT professional dedicated to driving IT transformation, optimizing processes, and ensuring the seamless operation of cloud and network infrastructure environments. My combination of technical expertise, leadership skills, and commitment to excellence makes me a valuable asset to any IT team.
项目
工作经历
Senior Azure Systems Architect (Remote)
Render a keen eye for detail to manage end-to-end project lifecycles and oversee migrations, implementations, and upgrades of client environments to Azure and Office 365 platforms. Direct conceptualization, execution, and maintenance of Azure and Office 365, as well as G Suite environments for diverse clientele to ensure seamless integration. Conduct monthly NOC meetings with clients and deliver comprehensive reports highlighting support activities, monitoring systems, and change requests. Interact with clients to understand their unique needs and deliver tailored solutions in alignment with the business goals.
Key Accomplishments
Succeeded in enhancing operational efficiency by implementing rigorous security protocols across customer environments.
Optimized productivity tools within Office 365, including SharePoint, Teams, Exchange, and OneDrive, through tailored configuration strategies based on client requirements, enhancing client workflows and efficiency.
Executed comprehensive identity and access management strategies as well as incorporated multi-factor authentication and data encryption to mitigate security vulnerabilities.
Spearheaded the deployment of client environments onto Azure and Office 365 platforms with precision.
Fortified defenses to safeguard critical data, applications, and communication channels from potential threats.
Network System Engineer
Managed system administration and critical functions, such as group policy and software installation to ensure seamless operations. Provided expert support for Cisco Meraki. Offered efficient troubleshooting and maintenance to ensure optimal network performance and security.
Key Accomplishments
Achieved excellence in wireless network and Azure AVDs administration. Optimized virtual desktop infrastructure for enhanced productivity and accessibility.
Demonstrated proficiency in Ubiquiti device installation that enhanced connectivity and network performance.
Network Support Engineer
Deployed network infrastructure, including VLANs and wireless access controller. Managed CCTV and access points, which improved security and surveillance capabilities. Demonstrated expertise in network troubleshooting, backup management, and disaster recovery implementation.
Key Accomplishments
Led the creation of bills of quantities for various network projects, while ensuring accurate budgeting and resource allocation.
Drove Active Directory and group policy management initiatives in order to optimize user access and system configurations for efficient operations.
