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概要
A multi-skilled IT support analyst with in-depth knowledge of installing and configuring computing systems. Experienced in providing IT support and successfully analyzing and resolving IT hardware and software problems in a timely and accurate fashion. Having the ability to maintain a high degree of user’s service for all support queries and possessing strong analytical and documentation skills.
Now looking for a new and challenging IT Support analyst position, one which will make best use of my existing skills and experience and also further my personal and professional development.
工作经历
Assitant Manager IT
•Responsible for the development of Desktop & Web Applications by utilizing Asp.NET & C# using VS2017 and integration with SQL Server 2014.
•ASP .NET development, design and code firm own payroll and fabric system.
•Coordinate with manger in Design, Develop, and Implement New Application.
•Web Application Development on MVC 4 frame work.
•Responsible for reporting using Crystal Report 2016.
•Escalating and identify any critical issues.
•Working with Windows Servers & applications within a windows OS environment. Working on large scale storage and backup systems.
• Monitoring all users ,checking network health and resolve virus issues.
• Coordinate with manger in Design , Develop ,Implement System Polices and Procedures.
• Installing and configuring computer systems using different build technologies.
• Perform routine backups & archival of files to assist with disaster recovery.
• Escalating and identify any critical issues.
• Analyzing user support statistics/data and recommending appropriate measures.
• Answering incoming calls from users, processing emails and logging calls. Following procedures/checklists and updating support documentation.
• Working with Windows Servers & applications within a windows OS environment. Working on large scale storage and backup systems .
Web Developer, Graphic Designer,IT Support
• Desk Help, Remote Help
• Networking
• Web Marketing add posting directory increasing Alexa ranking
• Making logos as per clients requirements
• Making Power Point Presentations as per clients requirements
• Web Development
• Making Websites Images
• Making Web Banners
• Making Advertisement
